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	<title>Comments on: Urgent 911 call takes 20 hours to answer. The story and the 911 audio from North Port, Florida.</title>
	<atom:link href="http://statter911.com/2009/12/16/urgent-911-call-takes-20-hours-to-answer-the-story-and-the-911-audio-from-north-port-florida/feed/" rel="self" type="application/rss+xml" />
	<link>http://statter911.com/2009/12/16/urgent-911-call-takes-20-hours-to-answer-the-story-and-the-911-audio-from-north-port-florida/</link>
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		<title>By: 2w5</title>
		<link>http://statter911.com/2009/12/16/urgent-911-call-takes-20-hours-to-answer-the-story-and-the-911-audio-from-north-port-florida/comment-page-1/#comment-14001</link>
		<dc:creator>2w5</dc:creator>
		<pubDate>Fri, 18 Dec 2009 04:28:21 +0000</pubDate>
		<guid isPermaLink="false">http://statter911.com/?p=5586#comment-14001</guid>
		<description>Well

In the old days before computers they would have given it to the nearest compnay and they would have found it....

so sad.</description>
		<content:encoded><![CDATA[<p>Well</p>
<p>In the old days before computers they would have given it to the nearest compnay and they would have found it&#8230;.</p>
<p>so sad.</p>
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	<item>
		<title>By: Lieu</title>
		<link>http://statter911.com/2009/12/16/urgent-911-call-takes-20-hours-to-answer-the-story-and-the-911-audio-from-north-port-florida/comment-page-1/#comment-13994</link>
		<dc:creator>Lieu</dc:creator>
		<pubDate>Fri, 18 Dec 2009 00:21:38 +0000</pubDate>
		<guid isPermaLink="false">http://statter911.com/?p=5586#comment-13994</guid>
		<description>Wow. 
Using google maps and entering tropicare (I didn&#039;t know how to spell it), I easily found North Salford. Whaddayaknow, there at one end is a street the starts with &quot;Love&quot;... just like the caller said. 

Their CAD and GIS may not &quot;work that way&quot;, but a Fire Lieutenant with 45 seconds and a laptop hundreds of miles away still managed to figure it out. Imagine what I could do if I worked there and knew my district.</description>
		<content:encoded><![CDATA[<p>Wow.<br />
Using google maps and entering tropicare (I didn&#8217;t know how to spell it), I easily found North Salford. Whaddayaknow, there at one end is a street the starts with &#8220;Love&#8221;&#8230; just like the caller said. </p>
<p>Their CAD and GIS may not &#8220;work that way&#8221;, but a Fire Lieutenant with 45 seconds and a laptop hundreds of miles away still managed to figure it out. Imagine what I could do if I worked there and knew my district.</p>
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		<title>By: SCFFEMT-P</title>
		<link>http://statter911.com/2009/12/16/urgent-911-call-takes-20-hours-to-answer-the-story-and-the-911-audio-from-north-port-florida/comment-page-1/#comment-13987</link>
		<dc:creator>SCFFEMT-P</dc:creator>
		<pubDate>Thu, 17 Dec 2009 21:12:43 +0000</pubDate>
		<guid isPermaLink="false">http://statter911.com/?p=5586#comment-13987</guid>
		<description>If he crashed into a telephone pole the dispatcher should have asked if he could see the numbering placard. The utility company normally would be able to locate the incident scene through that.</description>
		<content:encoded><![CDATA[<p>If he crashed into a telephone pole the dispatcher should have asked if he could see the numbering placard. The utility company normally would be able to locate the incident scene through that.</p>
]]></content:encoded>
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		<title>By: cozmosis</title>
		<link>http://statter911.com/2009/12/16/urgent-911-call-takes-20-hours-to-answer-the-story-and-the-911-audio-from-north-port-florida/comment-page-1/#comment-13979</link>
		<dc:creator>cozmosis</dc:creator>
		<pubDate>Thu, 17 Dec 2009 18:00:01 +0000</pubDate>
		<guid isPermaLink="false">http://statter911.com/?p=5586#comment-13979</guid>
		<description>It sounds like everyone failed Brian Wood.

These days, people call 911 from the safety of their car with as few details as possible and without ever checking on their fellow man. This guy felt unsafe returning and perhaps I can appreciate that... But how many folks call to report a &quot;bad accident&quot; with people hurt only for us to find nothing. Most of these calls aren&#039;t malicious -- they&#039;re lazy. People see a car on the side of the road and think they&#039;re saving the day even though they don&#039;t slow down long enough to see that the car just has a flat.

And speaking of lazy, it seems that all emergency services are so dependent on computers and policies that a growing number of people can&#039;t think for themselves and do the right thing. The police dispatcher had at least one of the street names. I know that all of the BS callers jade dispatchers and call-takers, but decisions to respond or not shouldn&#039;t be made in dispatch. They obviously had a vicinity to check. Chances are that if the dispatcher put the call out, an officer that knew the area would have said &quot;oh, that&#039;s Lovering.&quot; Instead, no one got that chance.</description>
		<content:encoded><![CDATA[<p>It sounds like everyone failed Brian Wood.</p>
<p>These days, people call 911 from the safety of their car with as few details as possible and without ever checking on their fellow man. This guy felt unsafe returning and perhaps I can appreciate that&#8230; But how many folks call to report a &#8220;bad accident&#8221; with people hurt only for us to find nothing. Most of these calls aren&#8217;t malicious &#8212; they&#8217;re lazy. People see a car on the side of the road and think they&#8217;re saving the day even though they don&#8217;t slow down long enough to see that the car just has a flat.</p>
<p>And speaking of lazy, it seems that all emergency services are so dependent on computers and policies that a growing number of people can&#8217;t think for themselves and do the right thing. The police dispatcher had at least one of the street names. I know that all of the BS callers jade dispatchers and call-takers, but decisions to respond or not shouldn&#8217;t be made in dispatch. They obviously had a vicinity to check. Chances are that if the dispatcher put the call out, an officer that knew the area would have said &#8220;oh, that&#8217;s Lovering.&#8221; Instead, no one got that chance.</p>
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		<title>By: Mark</title>
		<link>http://statter911.com/2009/12/16/urgent-911-call-takes-20-hours-to-answer-the-story-and-the-911-audio-from-north-port-florida/comment-page-1/#comment-13976</link>
		<dc:creator>Mark</dc:creator>
		<pubDate>Thu, 17 Dec 2009 17:38:09 +0000</pubDate>
		<guid isPermaLink="false">http://statter911.com/?p=5586#comment-13976</guid>
		<description>NPPD dispatcher dropped the ball. No excuse for this kind of error. How do they suppose calls were dispatched before the days of computers?</description>
		<content:encoded><![CDATA[<p>NPPD dispatcher dropped the ball. No excuse for this kind of error. How do they suppose calls were dispatched before the days of computers?</p>
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