Comments on: Why did it take so long? One of the big questions in Spotsylvania County after fatal fire where woman stayed on the phone with 911. http://statter911.com/2010/03/11/why-did-it-take-so-long-one-of-the-big-questions-in-spotsylvania-county-after-fatal-fire-where-woman-stayed-on-the-phone-with-911/ Fire & EMS news & videos Wed, 23 May 2012 20:56:53 +0000 hourly 1 http://wordpress.org/?v=3.3.2 By: HeWhoCannotBeNamed http://statter911.com/2010/03/11/why-did-it-take-so-long-one-of-the-big-questions-in-spotsylvania-county-after-fatal-fire-where-woman-stayed-on-the-phone-with-911/comment-page-1/#comment-21047 HeWhoCannotBeNamed Wed, 05 May 2010 22:58:37 +0000 http://statter911.com/?p=8845#comment-21047 RIP MOM 5 23 07... 4 years this year but still not any easier. But I guess nothing has been learned from your death as of yet. We will continue to fight for you and for those others, whom have lost their lives for no explainable reason. RIP MOM 5 23 07… 4 years this year but still not any easier. But I guess nothing has been learned from your death as of yet. We will continue to fight for you and for those others, whom have lost their lives for no explainable reason.

]]> By: P.J. Norwood http://statter911.com/2010/03/11/why-did-it-take-so-long-one-of-the-big-questions-in-spotsylvania-county-after-fatal-fire-where-woman-stayed-on-the-phone-with-911/comment-page-1/#comment-17830 P.J. Norwood Tue, 23 Mar 2010 16:03:40 +0000 http://statter911.com/?p=8845#comment-17830 "OneWhoKnows", thank you for picking up on this error! I apologize, you are corrrect. I just got on a roll or should I say 1 of my many soap boxes. I used the word dispatcher and didn't mention the calltaker(s) or potentially others who handled this call. Kudos to them. Unfotunately there was a horrible ending for one. But, I hope the calltaker and dispatch team know they did a good job and their efforts are not completely unnoticed. “OneWhoKnows”, thank you for picking up on this error! I apologize, you are corrrect. I just got on a roll or should I say 1 of my many soap boxes. I used the word dispatcher and didn’t mention the calltaker(s) or potentially others who handled this call. Kudos to them. Unfotunately there was a horrible ending for one. But, I hope the calltaker and dispatch team know they did a good job and their efforts are not completely unnoticed.

]]> By: OneWhoKnows http://statter911.com/2010/03/11/why-did-it-take-so-long-one-of-the-big-questions-in-spotsylvania-county-after-fatal-fire-where-woman-stayed-on-the-phone-with-911/comment-page-1/#comment-17799 OneWhoKnows Tue, 23 Mar 2010 04:29:16 +0000 http://statter911.com/?p=8845#comment-17799 PJ, let me be the first to say that you are right with regard to not only the dispatcher (the one who managed the radio traffic) but the CALLTAKER as well. If there was only one part (and there was) to this whole call that went well, it was them. I will point out however, that they are both CAREER providers and held to a STANDARD or they don’t get to play. PJ, let me be the first to say that you are right with regard to not only the dispatcher (the one who managed the radio traffic) but the CALLTAKER as well. If there was only one part (and there was) to this whole call that went well, it was them. I will point out however, that they are both CAREER providers and held to a STANDARD or they don’t get to play.

]]> By: P.J. Norwood http://statter911.com/2010/03/11/why-did-it-take-so-long-one-of-the-big-questions-in-spotsylvania-county-after-fatal-fire-where-woman-stayed-on-the-phone-with-911/comment-page-1/#comment-17791 P.J. Norwood Tue, 23 Mar 2010 01:03:22 +0000 http://statter911.com/?p=8845#comment-17791 P.S. Look in the mirror no department is perfect no department operates each and everyday without mistakes. Lets learn from the tragedy. Learn the negative learn the positive and improve. There is no one that can't learn and improve themselves and their agency. Don't criticize today as tomorrow you may be on the front page tomorrow. P.J. Norwood P.S. Look in the mirror no department is perfect no department operates each and everyday without mistakes. Lets learn from the tragedy. Learn the negative learn the positive and improve. There is no one that can’t learn and improve themselves and their agency. Don’t criticize today as tomorrow you may be on the front page tomorrow.
P.J. Norwood

]]> By: P.J. Norwood http://statter911.com/2010/03/11/why-did-it-take-so-long-one-of-the-big-questions-in-spotsylvania-county-after-fatal-fire-where-woman-stayed-on-the-phone-with-911/comment-page-1/#comment-17790 P.J. Norwood Tue, 23 Mar 2010 00:59:26 +0000 http://statter911.com/?p=8845#comment-17790 Buried within the controversy and negativity something real positive occurred during the call. Did anyone notice or even read the transcripts from the 911 call? The 911 dispatcher who will be forgotten about did an excellent job. There are not many 911 operators out there who would of handled this so professionally. I have trained 911 operators in and out of our country and no matter where I go they are always the forgotten piece of our services. The last mouth to be feed! The last part of our services that are funded the last part that ever receives training. But, the first one to be blamed for poor performance! When most of the time its not even their fault its their agencies fault for not training or preparing them to handle such a situation. I feel horrible for the pain the victim suffered and for the friends and family who now grieve the loss of a loved one. But, lets not forget about the operator who did an excellent job. But, it just gets swept under the carpet. If you are from the agency please check on your co-worker. Make sure the operator is OK. Make sure they don't need EAP or other services? Where they invited to the debriefing? Was their performance critiqued? We cant do our job as Firefighters, Fire Officer's, Paramedics etc without them. P.J. Norwood pnorwood@easthavenfire.com Buried within the controversy and negativity something real positive occurred during the call. Did anyone notice or even read the transcripts from the 911 call? The 911 dispatcher who will be forgotten about did an excellent job. There are not many 911 operators out there who would of handled this so professionally. I have trained 911 operators in and out of our country and no matter where I go they are always the forgotten piece of our services. The last mouth to be feed! The last part of our services that are funded the last part that ever receives training. But, the first one to be blamed for poor performance! When most of the time its not even their fault its their agencies fault for not training or preparing them to handle such a situation.

I feel horrible for the pain the victim suffered and for the friends and family who now grieve the loss of a loved one.

But, lets not forget about the operator who did an excellent job. But, it just gets swept under the carpet. If you are from the agency please check on your co-worker. Make sure the operator is OK. Make sure they don’t need EAP or other services? Where they invited to the debriefing? Was their performance critiqued? We cant do our job as Firefighters, Fire Officer’s, Paramedics etc without them.

P.J. Norwood
pnorwood@easthavenfire.com

]]> By: OneWhoKnows http://statter911.com/2010/03/11/why-did-it-take-so-long-one-of-the-big-questions-in-spotsylvania-county-after-fatal-fire-where-woman-stayed-on-the-phone-with-911/comment-page-1/#comment-17745 OneWhoKnows Mon, 22 Mar 2010 00:31:57 +0000 http://statter911.com/?p=8845#comment-17745 NEWSFLASH…according to volunteer chief Richie Cantillion “…he does not think thermal cameras would have helped because, since the fire never spread beyond the first floor, the upstairs was probably at a level temperature.” The things I learn every day that I never knew! Damn shame Sandy had to die so needlessly. =+( Read all about it on page 4 of this story: http://fredericksburg.com/News/FLS/2010/032010/03212010/529319/index_html?page=1 NEWSFLASH…according to volunteer chief Richie Cantillion “…he does not think thermal cameras would have helped because, since the fire never spread beyond the first floor, the upstairs was probably at a level temperature.”

The things I learn every day that I never knew! Damn shame Sandy had to die so needlessly. =+(

Read all about it on page 4 of this story: http://fredericksburg.com/News/FLS/2010/032010/03212010/529319/index_html?page=1

]]> By: MomentofSilence http://statter911.com/2010/03/11/why-did-it-take-so-long-one-of-the-big-questions-in-spotsylvania-county-after-fatal-fire-where-woman-stayed-on-the-phone-with-911/comment-page-1/#comment-17397 MomentofSilence Sat, 13 Mar 2010 17:39:46 +0000 http://statter911.com/?p=8845#comment-17397 http://www.fredericksburg.com/News/FLS/2010/032010/03132010/530360 Let's stop trashing people and memorialize the victim. Somehow, the department will address the problems http://www.fredericksburg.com/News/FLS/2010/032010/03132010/530360

Let’s stop trashing people and memorialize the victim.
Somehow, the department will address the problems

]]> By: Annonymous http://statter911.com/2010/03/11/why-did-it-take-so-long-one-of-the-big-questions-in-spotsylvania-county-after-fatal-fire-where-woman-stayed-on-the-phone-with-911/comment-page-1/#comment-17365 Annonymous Fri, 12 Mar 2010 23:23:18 +0000 http://statter911.com/?p=8845#comment-17365 This is what happens when a bunch of kids talk their buddies into voting for them each year at election time. They sit in the front seat saying cool things on the radio, pressing that little black button on the floor and make vidoes on Youtube. They skate by (possibly for years) and for the most part do okay...UNTIL that one time when there is actually a real incident. Like a fire with somebody trapped? Then you know what happens? Those inexperienced kids don't quite know what to do and somebody gets hurt or killed. This is the worst case scenario of what happens when people loose sight of the mission of the fire department. PAID or VOLUNTEER... It's not about who gets to wear the white helmet or talk on the radio. It's about knowing what to do and how to do it. TAke all the classes you want, put that FDNY sticker on your helmet, make your videos, put those red lights all over your car, go screaming up and down the road and say cool things on the radio. But when things like this happen, God help you if somebody dies ot gets hurt because you won a popularity contest. This is what happens when a bunch of kids talk their buddies into voting for them each year at election time. They sit in the front seat saying cool things on the radio, pressing that little black button on the floor and make vidoes on Youtube. They skate by (possibly for years) and for the most part do okay…UNTIL that one time when there is actually a real incident. Like a fire with somebody trapped? Then you know what happens? Those inexperienced kids don’t quite know what to do and somebody gets hurt or killed. This is the worst case scenario of what happens when people loose sight of the mission of the fire department. PAID or VOLUNTEER… It’s not about who gets to wear the white helmet or talk on the radio. It’s about knowing what to do and how to do it. TAke all the classes you want, put that FDNY sticker on your helmet, make your videos, put those red lights all over your car, go screaming up and down the road and say cool things on the radio. But when things like this happen, God help you if somebody dies ot gets hurt because you won a popularity contest.

]]> By: Fed up with losers http://statter911.com/2010/03/11/why-did-it-take-so-long-one-of-the-big-questions-in-spotsylvania-county-after-fatal-fire-where-woman-stayed-on-the-phone-with-911/comment-page-1/#comment-17354 Fed up with losers Fri, 12 Mar 2010 20:38:32 +0000 http://statter911.com/?p=8845#comment-17354 You clowns killed a lady, plain and simple. The officers should be suspended for incompetence of cowardice. They were either stupid or afraid. This is not a training issue, this is a who belongs in the fire department and who does not issue. You clowns killed a lady, plain and simple. The officers should be suspended for incompetence of cowardice. They were either stupid or afraid. This is not a training issue, this is a who belongs in the fire department and who does not issue.

]]> By: Anonymous http://statter911.com/2010/03/11/why-did-it-take-so-long-one-of-the-big-questions-in-spotsylvania-county-after-fatal-fire-where-woman-stayed-on-the-phone-with-911/comment-page-1/#comment-17343 Anonymous Fri, 12 Mar 2010 11:46:30 +0000 http://statter911.com/?p=8845#comment-17343 SAD, REALLY REALLY SAD! SAD, REALLY REALLY SAD!

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