Skip to content


DC update: Chief & dep. mayor on hot seat. Ellerbe apologizes. 58 of 111 ambulances not operational. Firefighters union says fleet status is due to chief’s negligence.

34 comments

DC Breaking Local News Weather Sports FOX 5 WTTG

Click here to follow STATter911.com on Facebook (hit “like”)

IAFF Local 36 Road to Success

Read 2011 transition plan from Chief Dennis Rubin

IAFF Local 36 EMS Oversight Hearing press release

Andrea Noble, The Washington Times:

“Management is absolutely accountable for the problems of this agency, and it goes back to making sure they have the equipment they need to do their jobs,” said council member Tommy Wells, Ward 6 Democrat and chairman of the Committee on the Judiciary and Public Safety that held Thursday’s hearing.

During several sharp exchanges, department leadership rebuffed characterizations that the issues were widespread, with Mr. Quander laying out plans to address what he referred to as the “isolated” incidents, and the chief adding that he believes the “department’s fleet remains in an acceptable state of readiness for potential major events in the city.”

“Rarely is it about one person. It is about a system and the lack of quality control,” Mr. Mendelson said, later appearing incredulous that the chief had such inaccurate information about the condition of his fleet.

Alan Blinder, Washington Examiner:

D.C. Fire Chief Kenneth Ellerbe acknowledged on Thursday that he led his agency for about a year using faulty data about the state of its fleet, and he apologized for repeated ambulance shortages that left the ill, injured and dying waiting for help.

“We were operating with an outdated list,” said Ellerbe, who told lawmakers that current statistics show that nearly half of the District’s 111 ambulances are out of service. “It was inaccurate for approximately a year.”

D.C. Council Chairman Phil Mendelson was incredulous.

“I just don’t understand how the chief of the fire and EMS department would not know how many vehicles are available,” Mendelson said as lawmakers continued to absorb a scathing report from the D.C. inspector general that said the department’s fleet was unprepared for a catastrophic emergency.

Peter Hermann & Amy Brittain, The Washington Post:

The chair of D.C. City Council’s public safety committee grilled the fire chief for 2 1/2 hours on Friday during a contentious hearing on whether slow response times and maintenance failures are endangering the lives of sick and injured residents.

Deputy Mayor for public safety Paul A Quander Jr., who sat beside Ellerbe, said the chief needs to move forward with plans to revamp schedules and deployment to keep up with a changing city.

He said the fire service is no longer a “fire department that sometimes handles medical calls, but instead it is a mobile medical hospital agency that occasionally handles fires.”

Autria Godfrey, Sam Ford WJLA-TV/ABC 7:

Nearly half of the ambulances serving the District of Columbia are out of  service, an apologetic D.C. Fire Chief Ken Ellerbe testified Thursday before  members of the D.C. Council.

Ellerbe, who has faced multiple calls for his resignation in  the midst of numerous issues facing the city’s fire and EMS response  capabilities, said that the equipment problems his department faces are due to  them “holding on to things” for too long.

The chief told members of the D.C. Council that just 58 of the District’s 111  ambulances are currently in service.

For Ellerbe, Thursday’s hearing was an uncomfortable grilling. But for Durand  Ford, Jr.,  it was like ripping the scab off a wound.

His father, Durand Ford, Sr., died from a heart attack on New Year’s Day  while waiting for an ambulance. Ford’s death was one of three incidents under  the microscope during Thursday’s testimony on slow response times.

At issue is whether the three problems in the last three months are because  of a systemic breakdown or if, as Chief Ellerbe and Deputy Mayor Paul Quander  contend, unfortunate outliers.

“The events of New Year’s Day are atypical, hopefully never happen again,” Quander says.

More than 100 firefighters called out sick on New Year’s Eve. But the  subsequent two incidents involving an MPD motorcycle officer and a stroke  patient being transported in the cab of a fire truck are being blamed on an  aging fleet and a lack of paramedics.

“Sometimes it takes an incident to realize there are these issues,” Ellerbe  says.

Ford, however, calls these problems just an opportunity to punt the  blame.

The department came under even more intense scrutiny on March 5 after a Metropolitan  Police Department officer had to wait nearly 20 minute for a mutual aide  Prince George’s County ambulance to tend to him on after he was injured in a  hit-and-run in Southeast.

A recently-released city report indicated that three D.C. ambulances were  improperly out of service that night, forcing the need for a Maryland-based unit  to respond. The officer finally made it to an area hospital nearly an hour after  he was hit.

Seven city employees were disciplined for the inadequate response.

Ellerbe also said that the department had been operating under an incorrect  inventory list for about a year.

In response, though, D.C. Council Chairman Phil Mendelson told Ellerbe that  the issues were a “management problem” and that he needs to find a staff that  can get their jobs done more effectively.

In a statement released Thursday, Ed Smith, the president of the D.C. Fire  Union Local 36, said that the D.C. Fire & EMS Department is living on  “borrowed time.”

“Nothing proves Chief Ellerbe’s negligence more than the state of the fleet  of reserve ambulances and fire trucks that is supposed to be at the ready at all  times,” Smith said. “The fleet is virtually non-existent and has been a key  factor in recent well-publicized EMS failures.”

Ellerbe  overwhelmingly received a vote of no confidence from the fire union on  Monday. Immediately after the 300-37 vote, D.C. Mayor Vincent Gray and  Deputy Mayor for Public Safety Paul Quander threw their support behind  Ellerbe.

“Despite the ‘no confidence’ vote tallied by the local firefighters union, I  am very optimistic about the department’s future and encouraged by the service  we provide to District residents and visitors,” Ellerbe said in a statement  after the vote.

His department also faced scrutiny over claims of sexual harassment in  February. Numerous  cadets told ABC7′s Jay Korff that two training academy instructors repeatedly  harassed them.

View more videos at: http://nbcwashington.com.

Mark Segraves, WRC-TV/NBC 4:

Only 58 of the District’s 111 ambulances are currently in service, D.C. Fire Chief Kenneth Ellerbe testified before a city council committee Thursday.

Ellerbe added that the District only has 245 paramedics, well short of its target of 300. Even that number is less impressive than it appears since Ellerbe disclosed that not all paramedics do field work or receive calls.

The failure to provide an ambulance to a police officer injured in a hit-and-run and two other incidents — including the death of a man who died while waiting for an ambulance  — have raised questions about whether the department has enough  resources to handle the emergency call volume in the fast-growing city.

Those three incidents, all within 90 days of each other, prompted the hearing, said D.C. Councilmember Tommy Wells.

Ellerbe apologized during Thursday’s testimony. “I’d  like to offer  my sincere apology to the families,” he said. “I’m deeply  troubled … I  accept responsibility.”

The chief also apologized for misinformation on the department’s inventory of vehicles, saying that the department had faulty inventory records for a year.

An internal investigation had blamed individual employees for the  slow ambulance response — but the District’s inspector general has also  found a lack of adequate reserve vehicles, both ambulances and fire  trucks. At any given time, only 39 ambulances are active in the District.

Ellerbe told the Council committee Thursday that although “the audit is  still ongoing,” he promised to overhaul the way their fleet is managed  by bringing in a “fleet consultant.” 

Due to current shortages, Advance Life Support ambulances are routinely downgraded due to a lack of paramedics on duty, Ellerbe said, adding “The problem is not fixed.” A final assessment of the inventory of D.C. Fire/EMS is still 30 days from completion.

Ellerbe’s testimony comes three days after the city firefighters’ union overwhelmingly approved a resolution expressing no confidence in his leadership.   When asked following his testimony whether he could guarantee no more ambulance delays in the District. Ellerbe told News4′s Mark Segraves that he could not.

D.C. Deputy Mayor Paul Quander testified Thursday that Ellerbe has “worked tirelessly.” However, Wells did not seem convinced by the testimoney, telling reporters following the hearing that he was “not satisfied” with Ellerbe’s responses, “deeply concerned with the dwindling number of paramedics,” and convinced there is a “systemic” problem with D.C. Fire and EMS management. 

Do you want to sell a rig? Click HERE to find out how with SellFireTrucks.com.

DC update: Is Chief Ellerbe fire proof? Watch hearing live. Relatives of patients in high-profile cases scheduled to testify.

25 comments

DC Breaking Local News Weather Sports FOX 5 WTTG

Click here to follow STATter911.com on Facebook (hit “like”) 

Is Chief Kenneth Ellerbe fire proof?

Watch City Council hearing live

There has been a good deal of build up to today’s DC City Council hearing on the state of EMS in the Nation’s Capital. It is scheduled to start at 11:30 AM EDT and you can watch it here. There are a lot of expectations that the hearing could bring some clarity to the issues after the dozens of stories over the past few weeks. My experience tells me maybe or maybe not.

Committee on the Judiciary and Public Safety Chairman Tommy Wells has made it known he has been dissatisfied with the answers so far. Whether all of this finally makes sense will depend on how to-the-point the questions are from Wells and how willing Chief Kenneth Ellerbe and the administration of Mayor Vince Gray are to opening up on the issues of the last two years.

Above is Part 1 of the April 1, 2009  hearing. Click for Part 2, Part 3 and Part 4.

All you have to do is recall one of the most bizarre City Council hearings involving the DC Fire & EMS Department over the last 30 years to understand how unclear everything can still be after one of these public events. That was the one that had Chief Dennis Rubin on the hot seat over the Fenty administration’s give-away of a fire engine and ambulance to the town of Sosua in the Dominican Republic (see videos above). It took an IG report to finally get some real answers in that case (click here to read the report & see related articles). But the topic of today’s hearing is much more important than those shenanigans.

In anticipation of today’s hearing reporters have done a number of stories. One of the most interesting comes from Washington City Paper Loose Lips columnist Alan Suderman who asks after all of the bad news and baggage is Chief Kenneth Ellerbe really “fire proof”?

Suderman makes the case that other administration officials have been asked to leave based on a lot less than the record amassed by Chief Ellerbe. Suderman reviews that record in the column.

Last week, the latest department head to get the boot was Harold Pettigrew, who senior Gray administration officials say was fired for not moving fast enough to reform the Department of Small and Local Business Development.

But Gray’s tolerance for controversy or alleged ineptitude isn’t always so slight; he’ll stick with some department heads no matter how much heat they generate. Consider Fire Chief Ken Ellerbe, whose two-year tenure has been marked by steady controversies and who is likely to be the subject of intense questioning by the D.C. Council on Thursday.

Early on, Ellerbe pledged to be a “transformational” leader who would bring together a fractured fire department, improve relations with the firefighters union, and be a better community partner. But up until now, Ellerbe has made headlines for all the wrong reasons.

Suderman’s article also looks at a transistion document sent to Chief Ellerbe by Chief Rubin.

Other pre-hearing stories include the video at the top of this post by Paul Wagner. He interviews Marcus Rosenbaum who is scheduled to testify today. Also scheduled to testify is Durand Ford Jr. who was interviewed by April Burbank of the Washington Examiner. Both men had relatives who were the patients in a pair of high profile EMS cases.

Do you want to sell a rig? Click HERE to find out how with SellFireTrucks.com.

DC update: Firefighters vote no confidence in Chief Kenneth Ellerbe. Still has support of mayor & deputy mayor but expected to face tough questioning at hearing this week.

93 comments

DC Breaking Local News Weather Sports FOX 5 WTTG

Click here to follow STATter911.com on Facebook (hit “like”)

Apologies for the late post, I have been traveling. Here’s coverage of Monday’s vote of no confidence in the leadership of embattled DC Fire & EMS Department Chief Kenneth Ellerbe.  The vote was 300 to 37. The last vote of no confidence by IAFF Local 36 was in 2001 against Chief Ronnie Few. Chief Few resigned in 2002 after news reports revealed discrepancies in the resumes of Few and other top officials he recruited for the department.

Peter Hermann, The Washington Post:

Union President Edward C. Smith said Ellerbe’s management “places our members and the public needlessly in harm’s way.”

Ellerbe declined to be interviewed, but he issued a statement saying he is “very optimistic about the department’s future and encouraged by the service we provide to District residents and visitors.” The chief, a native of the District who came here from Sarasota, Fla., in 2011, added, “I am deeply committed to resolving the issues before us.” He previously said the department has reached the “tipping point” in regard to slow response times.

Councilman Tommy Wells (D-Ward 6), the public safety committee chairman, said he will demand on Thursday that Ellerbe explain how his staff submitted information for a Feb. 20 oversight hearing showing the department had an adequate reserve fleet when officials there had been given the inspector general’s report one day earlier.

“Did they purposely provide false information to the council, or were they operating under false information?” said Wells, who is considering running for mayor.

Andrea Noble, The Washington Times:

“Fire Chief Ellerbe now has a two-year record that has resulted in a failed approach to leadership that has needlessly endangered the public through excessive delays in response due to staffing and fleet mismanagement, and dangerous situations for the firefighters who are sworn to protect the citizens and visitors of our city,” union officials said in a statement issued Monday after the vote.

“It’s a sad day when we have to use that as a recourse to let the public know they’re in harm’s way,” union President Edward Smith said.

Paul A. Quander Jr., the city’s deputy mayor for public safety and justice, also issued a statement Monday afternoon saying the chief has his support in ongoing efforts to “modernize and move the agency forward.”

Paul Wagner, WTTG-TV/Fox 5:

Hundreds of D.C. firefighters packed a Northeast D.C. union hall Monday morning where they voted “no confidence” in Fire Chief Kenneth Ellerbe.

It was a vote that went overwhelmingly against the chief.

Union leaders say Ellerbe is putting public safety at risk with a depleted staff of paramedics and a shabby fleet of vehicles while the chief’s defenders say it’s all about an unpopular shift change.

337 firefighters cast secret ballots Monday. Only 37 voted they still had confidence in Chief Ellerbe.

It is a vote that came 12 years after the last “no confidence” vote and three days after an inspector general’s report questioned whether the department could respond to a mass casualty incident.

Things got a bit testy outside the union hall on Bladensburg Road, NE, where firefighters casting ballots came face-to-face with Ellerbe supporters.

The 300 who voted “no confidence” in the chief discussed the issue in the union hall before folding their votes and slipping them into the ballot box as they left the building.

Ellerbe’s trouble with the union and its membership began soon after he proposed doing away with the platoon system where firefighters work 24 hours on and 72 hours off.

Instead the chief wants to go to 12-hour shifts to better handle a high volume of medical calls.

But the union says it’s more than that.

“If we don’t have the right staffing and the right tools and the right training, we can’t be the best department in the country,” said Union President Ed Smith.

The firefighters’ vote comes on the heels of embarrassing stories in which an injured D.C. police officer waited 20 minutes for an ambulance while a stroke victim was transported to the hospital in a fire engine.

The union says attrition has left well over a hundred jobs unfilled while the inspector general found the department’s fleet of vehicles and its repairs a dysfunctional mess.

But Chief Ellerbe’s supporters say the trouble comes from firefighters resistant to change.

“Chief Ellerbe sees for the future we need to be working shorter shifts, more intervals and that doesn’t comply with a lot of people who live far away from here,” said firefighter Garry Wiggins.

Retired firefighter Nathan Queen added, “I think the chief is a good manager. He was called here to manage and that’s what he is doing. Are there those that don’t want to change? Yes, and that’s why they are having this vote of no confidence against the chief because their biggest issue, Local 36’s biggest issue is the shift change.”

In a statement, Chief Ellerbe responded to the vote by saying:

“I am very optimistic about the department’s future and encouraged by the service we provide to District residents and visitors. I remain deeply committed to resolving the issues before us. I look forward to strengthening our capabilities and putting our resources to better use in order to uphold the confidence of those we serve every day.”

Union President Ed Smith says he plans to lay it all out on the table this Thursday when Councilmember Tommy Wells holds a special hearing on D.C. Fire and EMS and the condition of the fire department’s fleet of vehicles.

By the way, the no confidence vote will not force any action. Instead, it’s just a way for the firefighters to show their confidence, or in this case, their lack of confidence in their chief.

View more videos at: http://nbcwashington.com.

Mark Segraves, WRC-TV/NBC4:

“Chief Ellerbe is ethically bankrupt; and his poor managerial practices places our members and the public needlessly in harm’s way,” according to a statement released by Ed Smith, president D.C. Fire Fighters Association Local 36. The statement goes on to say that Chief Ellerbe “has needlessly endangered the public through excessive delays in response due to staffing and fleet mismanagement, and dangerous situations for the fire fighters who are sworn to protect the citizens and visitors of our city.” 

D.C. Mayor Vincent Gray has backed Ellerbe with support despite the scrutiny the department has faced over the last few months.

A report by the D.C. Inspector General’s Office earlier this month said the department’s ambulance fleet had dangerous gaps in coverage and a “dangerously high and unaddressed attrition rate of paramedics that threatens the lives of D.C. residents everyday who are in medical distress.”

Jay Korff, WJLA-TV/ABC7:

District of Columbia Mayor Vincent Gray is standing behind fire chief Kenneth  Ellerbe following a no-confidence vote by the city firefighters’ union.

Deputy Mayor for Public Safety Paul Quander said in a statement Monday that he  continues to support Ellerbe’s efforts to modernize the department. He’s calling  on firefighters to work with the chief to accomplish that goal.

Councilman Tommy Wells told ABC7 this latest problem is undermining his  confidence in the department’s ability to respond to any crisis that requires  additional resources.

“We just had a shooting of 13 people. If that had been 13 casualties, 13  folks that were life threatening, I’m not confident that we would have had the  ability to respond,” Wells said.

Members of the Progressive Black Firefighters Organization, who held signs  supporting the chief after the vote, say the main reason the union’s against  Ellerbe is his plan to change scheduling. 

Do you want to sell a rig? Click HERE to find out how with SellFireTrucks.com.

UPDATE – IG report on reserve fleet has columnist again asking what did the fire chief know & when did he know it?

33 comments

DC Breaking Local News Weather Sports FOX 5 WTTG

Click here to follow STATter911.com on Facebook (hit “like”) 

Coverage of Chief Ellerbe & DC Fire & EMS Department

Click here to read entire OIG report

Much has been made in recent weeks about the readiness of the reserve fleet of fire trucks and ambulances operated by the DC Fire & EMS Department. Yesterday the DC Office of the Inspector General posted its report titled “Deficiencies Observed in the Repair and Readiness of Reserve Vehicles”. It does not paint a pretty picture on the department’s state of readiness.

It was sent to Mayor Vincent Gray yesterday. The fire department has had it, according to the cover letter, since February 19.

Alan Suderman, AKA Loose Lips at the Washington City Paper, uses the report to revisit the theme of what did the fire chief know and when did he know it? (previous Loose Lips column about timeline):

On Feb. 19, Ellerbe received an initial management alert report from the Office of the Inspector General saying that “many vehicles designated as reserve vehicles were out-of-service and could not be used if needed as frontline replacement vehicles in neighborhood fire stations, or for large-scale emergencies or mass casualty events.”

A day later, Ellerbe testified before the Council’s public safety committee and made no mention that the information about the reserve fleet he submitted may have been inaccurate.

On March 13, Fox 5′s Paul Wagner reported on allegations made by the fire fighters union that the department was improperly counting fire trucks that had been sold or been out of service for years as part of the department’s reserve fleet. Right after the story aired, Ellerbe put out a statement saying the union was right and thanking it for “bringing this inaccurate information to our attention.”

Council member Tommy Wells, whose committee received the bad information, told Suderman he is going to give Chief Ellerbe a chance to explain the timeline but said it “does not look good”.  No response from the chief on this issue.

There is more on this angle from the AP via The Washington Post:

But the inspector general’s report, which highlights some of the same deficiencies in the reserve fleet, was delivered to the fire chief the day before the hearing. It was released to the public on Friday.

“It certainly undermines my confidence in the management of the fire department,” said Councilmember Tommy Wells, who chairs the council’s public safety committee and presided over the hearing. “If they used the information that they provided me that said the reserve trucks are available when they’re not even in the District of Columbia and we don’t even own them anymore, then that tells me there’s a massive breakdown of administrative competence.”

Ellerbe said in a statement that he was already implementing the report’s recommendations and that the department was in the process of purchasing new vehicles, including ladder trucks and ambulances.

Paul Wagner, WTTG-TV/Fox 5:

A new report by the D.C. inspector general is painting a dim picture of the readiness of the D.C. fire department and questions whether it can answer the call in a mass casualty incident.

The report found major deficiencies in the reserve fleet of trucks, pumpers and transports, and describes a dysfunctional operation.

This report, which was given to Chief Kenneth Ellerbe on February 19, the day before he appeared in front the D.C. City Council, says the department had not come close to meeting its own emergency plans and many of the vehicles designated as reserves were listed as out of service.

The report slams the condition of the fleet and questions the quality of the repairs it receives.

The investigation into the fleet and its maintenance began in January of last year when an inspector took a look inside a warehouse on Gallatin Street in Northwest D.C.

Inside, according to the report, were supposed to be ten reserve engines, eight reserve ladder trucks and two reserve rescue squads.

Instead, the report says the investigator found two engines that would not start, a ladder truck that would not start, and one being worked on in the driveway.

As for the rescue squads — there were three – but one that wouldn’t start.

The report also says the department’s emergency plan calls for 12 battalion reserve engines. But over the course of the seven-month investigation, the most ever listed was five.

The ambulances were another matter. Of the 31 listed in reserve, at times there were none, at other times there were just two, and the most the investigator found were 14.

On Thursday when FOX 5 asked the Deputy Mayor for Public Safety about the ladder trucks in reserve and the readiness of the fleet, this is what he had to say.

“I received a report recently that we have a reserve fleet,” said Paul Quander. “And I don’t mind going out with you. And if we need to count one by one, we count one by one. I think that’s the best way to put this matter to issue. If it’s there, it’s there. If it’s not, it’s not. Let’s go and see. Let’s go and count.”

It’s unclear if Quander had seen this report at the time of our interview. The inspector general says it was emailed on March 21.

The report goes on to say, “The limited documentation available and the overwhelming sentiment expressed to the OIG team by employees at all levels indicate that such deficiencies are real and negatively impact the day to day availability of both frontline vehicles at many fire stations and the vehicles in reserve status designated to replace them.”

“There is no planning,” said Union President Ed Smith. “It’s all fly by the seat of your pants and the citizens are suffering and my members are put at risk every day when they get out there on the rigs.”

A week ago Wednesday, FOX 5 first reported the union’s claim the reserve numbers given to the D.C. City Council in February were false and that apparatus claimed as in the reserve fleet had actually been sold or placed out of service.

Later that night, Chief Ellerbe issued a press release thanking the union for bringing the issue to light.

“It is poor management at the top and it alludes to that in this report,” said Smith.

One of the more eye opening facts in the report points out that Truck 3, the tower truck that would be first due to the White House, was repaired 138 times from January of 2009 to May of 2012. It is a number the inspector general decided to highlight.

Chief Ellerbe answered the report with a press release saying the department was already moving ahead with the recommendations of the inspector general and would report back in 60 days.

UPDATE: Read DC report. Deputy Mayor Quander cites 4 civilian medics & 3 firefighters for discipline in delayed help for police officer. Also, demoted lieutenant & 2 other firefighters want Chief Ellerbe fired.

32 comments

DC Breaking Local News Weather Sports FOX 5 WTTG

Click here to follow STATter911.com on Facebook (hit “like”)

‘Confidential’ letter from Chief Rubin to Chief Ellerbe on staffing

Read report from Deputy Mayor Paul Quander

More coverage: Fire Department Report Silent on Mechanical Issues, Alan Suderman, Washington City Paper; Seven Face Discipline for Ambulances Wrongly Out of Service Officer, Eric Purcell, DCist; City: 3 ambulances could’ve helped cop, Alan Blinder, Washington Examiner; Internal investigation finds that 3 DC ambulances could have helped injured police officer, AP via The Washington Post.

Paul Wagner, WTTG-TV/ Fox 5:

Seven people, including a fire captain, two firefighters and four medics, have been singled out for discipline after an injured D.C. police officer waited more than 20 minutes for an ambulance.

A report released Thursday says the captain failed to properly monitor the situation on March 5th when the officer was hit by a car. The other six were in ambulances that were improperly out of service.

As FOX 5 first reported Tuesday night, the investigation singled out three ambulance crews for not monitoring their radios after going out of service the evening of March 5.

Medic 27 was east of the Anacostia River and the closest when Officer Sean Hickman was seriously injured in a hit-and-run.

But the first responder taking the bulk of the blame is the captain working that day as the emergency liaison officer.

According to the report prepared by the Deputy Mayor for Public Safety, the fire captain was working inside the Office of Unified Communications and should have known an officer was down and dispatchers were looking for help.

But the captain, even though he has access to the same data, status information and data screens, was unaware the dispatchers asked for an ambulance to come from Prince George’s County.

“The ELO (Emergency Liaison officer) could have said to the units who had requested relief, ‘No, we are low on available units. You need to stay in service so we can make sure that we are covered,’” said Paul Quander, the Deputy Mayor for Public Safety. “He didn’t do that. Nor did the ELO monitor the situation and return those units to service, which he has the ability to do.”

Quander says the emergency liaison officer is a gatekeeper who keeps his eyes open for problems and makes adjustments if needed.

“I think that it was a major failure that evening,” he said.

But Union President Ed Smith disagrees and says the problem lies within the system.

“The ELO is specifically monitoring two medical channels and routes units to the right hospital,” said Smith. “They are not directly involved with dispatch.”

Smith says to single out this captain is inappropriate when the problem appears to be more with computer system design.

“We need to look at system-wide problems and fix it,” said Smith. “And if it needs more resources, then we get more resources or we make adjustments to the software.”

As FOX 5 reported Tuesday night, Medic 27 and Medic 19 were allowed to temporarily go out of service, but told to monitor the radio.

The crew of Ambulance 15 says it was parked at a firehouse on New Jersey Avenue in Northwest D.C. and unaware they had mistakenly marked themselves out of service when dispatchers were looking for help.

However, the report says Ambulance 15 was actually parked in quarters at Engine 15 in Anacostia at the time of the call.

“I think it is up to every employee to follow the protocols and rules,” said Quander. “And that’s why we have it and so the rules are if you are going out of service, you go out of service on a condition, to monitor the radio in case we need you to respond.”

Quander says all seven face punishment that could possibly end in termination.

The report recommends five remedies, which include keeping four ambulances stocked and ready to go in case an ambulance breaks down.

It was just a couple of weeks ago Quander said at a news conference the fire department should have two ambulances in reserve ready to go.

Do you want to sell a rig? Click HERE to find out how with SellFireTrucks.com.

View more videos at: http://nbcwashington.com.

More from DC: ‘Confidential’ letter on staffing from Chief Rubin to Chief Ellerbe. Report says DC having trouble finding all its ambulances. EMS union head speaks. Details on another inspector general report of department.

20 comments

DC Breaking Local News Weather Sports FOX 5 WTTG

Click here to follow STATter911.com on Facebook (hit “like”)

Paul Wagner, WTTG-TV/Fox 5:

The D.C. inspector general has beugn an investigation into the D.C. fire department’s staffing levels to see if it can support around the clock emergency response.

The probe was launched in late January after a hundred firefighters called in sick on New Year’s Eve.

The investigation, by FOX 5’s count, is at least the fourth conducted inside the fire department in the last year.

In a letter sent to Chief Kenneth Ellerbe, the inspector general made several requests to include the list of all ambulances and other apparatus that were taken out of service on December 31, 2012 due to the reported staffing shortage.

The letter also asks for the names of all employees responsible for staffing.

On New Year’s Eve, the EMS system was stretched to capacity with one man losing his life after waiting for an ambulance that finally came from Prince George’s County.

FOX 5 has also obtained a document showing the fire department is looking for 20 of its ambulances.

In an email, sent by Deputy Chief John Donnelly to as many as seven other officials in the department, asks for help in locating the rigs.

Donnelly is conducting an audit of the department’s entire fleet after FOX 5 reported last Wednesday the number of trucks and pumpers given to the city council were false, and that as many as six pumpers and two ladder trucks claimed as reserves in the city are no longer in the fleet and have actually been sold. Still, others were unaccounted for.

And there is more. The inspector general has already completed an investigation into the fire department’s fleet, which according to sources is now being reviewed by Chief Ellerbe.

That probe began after an investigator was shown all of the stored fire equipment parked in and behind a building on Gallatin Street in Northwest D.C.

At his bi-weekly news conference Wednesday, the mayor declined to directly address the issues.

“I think you know that I have asked the deputy mayor, who happens to be ill today, that’s why he is not here, I’ve asked him to conduct a review of a number of issues in FMES,” said D.C. Mayor Vincent Gray. “The report will be out this week. It probably would have been out [Wednesday] if he hadn’t taken ill, but it will be out before the end of the week and I think I would rather wait until we get the report.”

On the staffing issue, FOX 5 has also obtained a letter marked confidential from former Chief Dennis Rubin to Chief Ellerbe as he was about to take over the department.

Rubin complains about staffing in the letter saying 603 people were hired during his administration, but they lost 336 people.

In the letter, Rubin wrote: “Unfortunately, my administration always needed to fill vacant seats on ambulances and fire trucks using overtime, and I found myself under incredible pressure to reduce overtime spending from all directions.”

In a statement, Chief Ellerbe said, “We welcome a review by the Office of the Inspector General of this unprecedented event where more than a hundred firefighters called in sick this past New Year’s Eve. We will cooperate fully with this investigation and look forward to its outcome.”

As for the ambulances the deputy chief was looking for? Just after 6 p.m. Wednesday, a spokesman for the mayor said all of the ambulances had been accounted for.

WJLA-TV:

Two weeks ago, a D.C. motorcycle officer waited nearly 20 minutes for an ambulance after he was struck in a hit-and-run. Officials have since focused on why and how one of their own was left helpless.

The leaked report of Deputy Mayor Paul Quander’s investigation into what happened found there were three ambulances at fire stations in the vicinity of the accident.

ABC7 spoke with D.C. EMS Union officials who say the crews in question never heard a call.

“If they were available why weren’t they dispatched?” ambulance union president Kenneth Lyons asks. “I think that’s the question you have to ask … why weren’t these two units dispatched?”

Lyons tells ABC7 that the crews of two of the ambulances in question that he represents were monitoring the dispatch channel two weeks ago when the police officer was struck in a hit and run on his motorcycle and lay on the ground 20 minutes until an ambulance from Maryland came to get him. The two units were in a delay status, but could have been called.

“Units don’t self dispatch just because you hear a call, especially at a busy time of day,” Lyons says. “We’re not allowed to do that.”

Fire union president Ed Smith blamed a computer glitch for the fact the third ambulance crew he represents was not listed among available units.

“They realized there was a problem, went to jump in an ambulance and go on a run, and it wouldn’t start,” Smith says. “So now w’ere back to mechanical issues again.”

When reporters tried to ask the Mayor Vincent Gray about the report today, he said Quander was sick today and until Quander officially releases it, he’ll not comment.

The fire union blames Fire Chief Kenneth Ellerbe for poor equipment and staffing and are holding a no confidence vote Monday.

Asked about Ellerbe, Gray says, “I’m delighted to work with him.”

When the call was dispatched on March 5, D.C. said they had no available EMS units to send. An ambulance from Prince George’s County arrived 20 minutes later. Nearly an hour passed between the time the officer was struck and his arrival time at MedStar Washington Hospital.

“There are at least three units that I am focusing on that were listed as out of service inappropriately,” D.C. Deputy Mayor Paul Quander said during a press conference earlier this month.

Sources say that of the 39 ambulances scheduled as on duty that night, nine were listed as out of service. Of those nine, six were valid mechanical issues, but three were improperly taken out of service.

One crew didn’t log back into the system properly and were off the dispatcher’s radar. But the other two were considered to be in “delayed relief mode” and had been told to “monitor the radio” should an important call be dispatched.

Regardless of what led to the breakdown, D.C. residents say the lack of response is still concerning.

Latest from DC: Preview of findings in EMS delay. Details on why three ambulances didn’t respond to police officer down.

83 comments

DC Breaking Local News Weather Sports FOX 5 WTTG

Click here to follow STATter911.com on Facebook (hit “like”) 

Previous coverage of Chief Ellerbe & the DC Fire & EMS Department 

March 8 press conference on recent EMS issues 

Chief Ellerbe says ladder trucks not inspected last year because of lack of reserve rigs 

Reporter ambushes Deputy Mayor Paul Quander about fleet & ladders 

Mayor Gray’s office says previous administration neglected fire department & left it unprepared

Reading the latest news accounts, it appears today’s regularly scheduled press conference should include some questioning of Mayor Vince Gray about the DC Fire & EMS Department. On Monday, with no comments coming from Chief Ellerbe or Deputy Mayor Paul Quander, a spokesman for Mayor Gray said the previous administration “neglected” the fire department leaving the city “unprepared”. It is expected, according to news accounts, that there will be a release of findings at today’s event of why no ambulance was available to take a seriously injured DC police officer to the hospital two weeks ago. Details of that investigation are already out. 

Paul Wagner, WTTG-TV/Fox 5:

FOX 5 has obtained the initial findings of an investigation into the March 5th ambulance response for an injured D.C. police officer.

Sean Hickman waited at least 20 minutes for an ambulance that eventually came from Prince George’s County. The Sixth District officer was on a scooter when police say he was intentionally run over by a man in car.

Sources familiar with the investigation say two ambulances should have been able to respond, but did not for reasons still unclear, and a third may have gone out of service by mistake.

The findings are expected to be made public Wednesday morning at the mayor’s bi-weekly news conference.

Sources familiar with the investigation say when the initial call for service went out at 6:36 p.m. that night, one ambulance was in quarters east of the river and near the scene of the accident, but did not respond even though the crew was told to monitor the radio.

Sources say Medic 27 went out of service for equipment trouble and parked at a fire house on Minnesota Avenue in Northeast D.C. when the call for the hit-and-run came in.

The crew went out of service at 6:27 p.m. after reporting problems with two batteries in a piece of equipment on the rig.

At 6:36 p.m., an engine with a paramedic was dispatched to the hit-and-run at 46th and A Streets in Southeast while communications searched for an ambulance.

Sources say a second crew, Medic 19, was at Howard University Hospital and asked for a delayed response back to quarters on Pennsylvania Avenue, SE, and went out of service at 6:34 p.m. after being also told to monitor the radio.

The call for the hit-and-run came in two minutes later.

A third crew, Ambulance 15, went out of service for 53 minutes from 6:26 p.m. to 7:19 p.m.

According to the crews’ own account, it was a mistake. They entered the wrong information into the rig’s computer and put themselves out of service.

20 minutes after the initial call for help went out, Ambulance 15 was still parked at a fire station on New Jersey Avenue, NW.

“It was a computer error,” says Union President Ed Smith. “They lost them in the system. Once the employees realized there was a problem, they self-reported the problem and then they were dispatched on another run.”

Smith says the firefighters realized their mistake when they heard a call for service over the radio that should have been given to them.

“They heard a run coming out that they thought they would be responsible to take and that’s when they realized there was a problem and self-reported to dispatch,” said Smith.

Sources familiar with the report say 39 ambulances were on duty that night, with nine out of service at the time of the call for the injured officer.

The investigation has discovered six of those transports were legitimately out of service with mechanical problems.

Jummy Olabanji, WJLA-TV:  

On March 5th a D.C. Police Officer—a victim of a hit-and-run—laid in the street for nearly 20 minutes with a broken leg before he was finally taken to the hospital by an ambulance from Prince George’s County.

In a report set to be released later Tuesday, sources familiar with the investigation tell ABC7 they found that 39 ambulances scheduled on duty that night, nine of those were listed as “out of service.”

Of those nine ambulances, six had valid mechanical issues, but three were improperly taken out of service.

One crew did not log back into the system properly and were off the dispatcher’s radar. But, the other two were considered in “delayed relief mode,” and had been told to “monitor the radio,” and should an important call come, they were told to respond.

ABC7 spoke with D.C. EMS union officials, who say, the two crews in question never heard a call for a dispatch.

Regardless of what led to the confusion, district residents told ABC7 that something needs to change.

Do you want to sell a rig? Click HERE to find out how with SellFireTrucks.com.

DC Mayor’s spokesman: ‘previous administration left city unprepared’ and says fire department was ‘neglected’.

45 comments

Mayor Vince Gray.

Click here to follow STATter911.com on Facebook (hit “like”)

Previous coverage of Chief Ellerbe & the DC Fire & EMS Department

March 8 press conference on recent EMS issues

Chief Ellerbe says ladder trucks not inspected last year because of lack of reserve rigs

Reporter ambushes Deputy Mayor Paul Quander about fleet & ladders

(NOTE: Sorry for three DC stories in a row, but the news keeps coming)

As we reported earlier this evening, WTTG-TV/Fox 5 reporter Paul Wagner is still trying to get Chief Kenneth Ellerbe or Deputy Mayor Paul Quander to talk about the disrepair of the DC Fire & EMS Department fleet. But apparently Wagner staked out the wrong person today. While Ellerbe and Quander aren’t talking, a spokesman for Mayor Vincent Gray is speaking up about the state of the department and confirms it isn’t good. Pedro Ribeiro tells Washington Examiner reporter Alan Blinder it’s not their fault and that this was the mess they inherited from the administration of Mayor Adrian Fenty and Fire Chief Dennis Rubin:

“The previous administration left the city unprepared. … It takes time to turn around a department that was neglected for so long,” said Ribeiro, who noted the agency has ordered or received 45 ambulances since Gray became mayor.

Here’s a little more from Blinder’s article:

D.C. Council Chairman Phil Mendelson said Monday that the DC Fire and Emergency Medical Services Department suffered an “embarrassment” by being forced to acknowledge it misled city lawmakers last month about the state of its fleet.    “It’s always a concern of mine that the council receive accurate information,” Mendelson said. “It’s an embarrassment to the department that the information they provided turned out to be incorrect.”   

Read entire Washington Examiner article

Do you want to sell a rig? Click HERE to find out how with SellFireTrucks.com.

Reporter ambushes DC’s Deputy Mayor & still can’t get answers on fire department fleet. Union believes ladders untested since 2009.

7 comments

DC Breaking Local News Weather Sports FOX 5 WTTG

Click here to follow STATter911.com on Facebook (hit “like”)

Previous coverage of Chief Ellerbe & the DC Fire & EMS Department

March 8 press conference on recent EMS issues

Chief Ellerbe says ladder trucks not inspected last year because of lack of reserve rigs

Washington Post Editorial Board supports Chief Ellerbe’s EMS redeployment plan & shift change proposal 

Anyone who has heard my presentations knows my philosophy on ambush interviews of public officials by reporters. Because often they provide more theatrics than substance I tried to only use them when an official continuously refused to answer questions on important public issues. Apparently my friend Paul Wagner feels the same way. He has been trying since last week to get some answers from Fire Chief Kenneth Ellerbe and Deputy Mayor Paul Quander about the state of the fleet of fire trucks protecting our Nation’s Capital. When neither man would respond to Paul Wagner’s requests for interviews he went in search of Paul Quander and found him.

Paul Wagner, WTTG-TV/Fox 5:

The D.C. Fire Department admitted on Friday its ladder trucks had not been put through stress tests last year because there were no reserve trucks to take their place. An admission that came after FOX 5 aired a story with a claim by the firefighters union the annual testing hadn’t been done since 2009, risking the safety of firefighters as well as citizens.

The accepted protocol within most, if not all fire departments is that ladder trucks be stress tested annually because of the danger of collapse. It’s an industry standard.

On Friday the D.C. Fire Department admitted it had not tested the trucks last year and left the question of testing in 2011 and 2010 unanswered.

On Monday FOX 5 went to see the Deputy Mayor for Public Safety in hopes of getting some answers.

Paul Quander has so far ignored every single request for comment since the middle of last week.

At first we were told Quander was unavailable when he suddenly left the office and we tried to get some answers. The video reveals our exchange.

“Hey Mr. Quander can I talk to you about a couple of issues?

“(Quander) not right now I am going down to…(Wagner) “There are some serious issues about safety right now and you are the head of public safety in the city”.

“(Quander) as I said I can’t talk to you right now, I have a meeting I need to go to and you didn’t schedule anything”.

“(Wagner) But you ignore me sir, I email, I call, I’m looking for answers and you are not giving us answers, the fire department admitted Friday night Mr. Quander it didn’t have any reserve trucks last year and they are not testing these ladder trucks isn’t that a public safety issue? Isn’t that a public safety issue sir? You are the head of public safety, firefighters are possibly in danger who are climbing these ladders that haven’t been tested, how come you are ignoring me?

In the same press release from Friday the fire department said it had tested one truck on Monday March 11th.

“Well Paul it’s pretty disgusting because we had a firefighter fatality in 1999 on Cherry Road”, said Union President Ed Smith, “One of the recommendations in that report was to keep the reserve fleet ready and there was a truck out of service that night and there was a delay on the second truck responding, we had the same delay when four firefighters were hurt on 48th Place, so apparently we don’t ever learn our lesson and the city is putting everybody’s safety at risk”.

The after action report on the Cherry Road fire lists current Chief Kenneth Ellerbe as taking part in the report which recommends “the department maintain an adequate reserve fleet”.

Last year in Aliquippa, Pennsylvania an aerial ladder collapsed while fighting a blaze at an auto repair shop, seriously injuring one firefighter.

Later this week, perhaps by Wednesday, the city will announce the outcome of an investigation into why there were no ambulances to take an injured D.C. Police officer to the hospital in a hit and run crash March 5th.

One other note, City Council Chairman Phil Mendelson said today he still has confidence in Fire Chief Kenneth Ellerbe but he needs to put the EMS transport problems and fleet maintenance issues behind him.

Mendelson says it’s unacceptable for a stroke victim to be taken to the hospital in a fire engine and if it’s best practice to stress test ladder trucks? Get it done.

Do you want to sell a rig? Click HERE to find out how with SellFireTrucks.com.

So what do you think of this? TV investigative reporter uses hidden camera to capture LA County assistant chief having a liquid lunch.

24 comments

Click here to follow STATter911.com on Facebook (hit “like”)

FirefighterCloseCalls.com brought this story to my attention. It’s about a Los Angeles County Fire Department assistant chief who is now under investigation because a TV news reporter says he caught the chief drinking on the job. It’s another reminder that cameras are everywhere.

In this case, I am very interested in the back story that I didn’t find mentioned. What prompted the reporter to do this? One would guess a tip came in from a colleague or possibly someone at the restaurant.

When I was in the news business, I always looked at the real need for a hidden camera (I will admit it usually made me feel a bit sleazy in the few times I used it). What is it going to get that I can’t get with a camera out in the open? What is the value of the story that it would help capture? What wrong are we going to help right by going this route?

I also felt similarly about ambush interviews and tried to do them only when there was no other way to get a public official to talk. 

Now to the alcohol issue. Based on a story I posted on STATter911.com years ago about firefighters and drinking, I think I know what the reaction to this story is going to be and how it will be divided (if you have seen any of my presentations, you may know this answer). But I am curious if anything has changed since then. Let me know your thoughts on this story. Don’t be shy.

KCBS-TV:

Investigative reporter David Goldstein caught a high-ranking employee of LA County Fire allegedly drinking on the job.

Goldstein’s hidden cameras captured Vic Mesrobian, an assistant chief of County Fire’s information management department, drive off in a county fire vehicle and drink beer while on duty during lunch.

His formal title, Information Technology Manager, is a civilian position that pays $124,421.48 a year in taxpayer money.

Do you want to sell a rig? Click HERE to find out how with SellFireTrucks.com.

‘When seconds count, we’re only minutes away’. TV reporter Charlie LeDuff gives a status update on the Detroit Fire Department.

9 comments

Fox 2 News Headlines

Are you keeping up with STATter911.com on Facebook? You will find more fire & EMS news & videos by clicking here & choosing “like”. 

FireCritic.com with recent house fire from Detroit

Yesterday, we relayed the news report of a 21-minute response time to a house fire over the weekend in Detroit (here’s an update on that story), along with a look at the dismal state of fire inspections. Last night, WJBK-TV’s Charlie LeDuff gave his own update on the state of the Detroit Fire Department in the manner we’ve come to expect from the reporter.

It isn’t a pretty picture and once again LeDuff found himself running after a fire commissioner to try to get an interview. Commissioner Don Austin said he was attempting to get permission from Mayor Dave Bing’s office to talk. LeDuff called Mayor Bing’s spokesman wondering why no one would talk to him and was given a very blunt and straight forward answer: “Because we don’t like your show”.

Of course that did nothing to stop LeDuff’s report. The report focused on the impact of last year’s firehouse closings and recent rising insurance rates.

LeDuff with Commissioner Don Austin’s arm. Watch the story for an explanation.

In the end, LeDuff did get a mayor to talk. He ambushed the former officer holder, the one who is again on trial on corruption charges, Kwame Kilpatrick. LeDuff wanted to know what Kilpatrick did with all the money that never made it to the department for capital improvements and equipment. Kilpatrick says the fire department got everything it needed under his administration.

Here’s more from the TV station’s website:

There was a time not that long ago when there was a fire in Detroit, you knew firefighters would be there in a hurry. But that was before the budget cuts.

Since those cutbacks, firefighters are spread dangerously thin and it’s you who may get burned.

“We have a new saying shamefully because the fire department and the city put us in this position that when seconds count, we’re only minutes away,” said Dan McNamara with the Detroit Fire Fighters Association.

Do you want to sell a rig? Click HERE to find out how with SellFireTrucks.com

This is what’s left of the house on Saturday where there was a 21-minute response time. Commissioner Austin told WXYZ-TV there were three other fires going at the time. Here’s more.