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Raw video: Latest clip shows what lead up to Uniontown, PA Fire Chief Chuck Coldren’s confrontation with citizen.

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Previous coverage here, here & here

Since the posting on June 11 of the video from the day before showing Uniontown, Pennsylvania (Fayette County) Fire Chief Charles Coldren confronting self-decribed activist Chris Shellhammer we have received almost 800 comments on the blog and on Facebook. I have never seen so much agreement among our readers. With the exception of a very few people, everyone thought Chief Coldren’s actions were wrong.

For the most part, the small number of people who have defended Chief Coldren indicated they know him and pointed out that we don’t know what happened before that confrontation. Even Uniontown Mayor Ed Fike said Chief Coldren had to be provoked for him to react the way that he did.

Shellhammer and his family have indicated from the start that more video had been shot leading up to Coldren’s tirade. Well, here it is. It was posted yesterday to YouTube by Shellhammer. In the description Shellhammer writes ”Note the children walking through the ‘emergency’ scene at the 2:00 min mark.”

That I can see, the video is very boring. If there is provocation I am missing it.

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Guest column: ‘Nano news’ & why you should care.

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Read more from Gerald Baron at Crisisblogger

My friend Gerald Baron is very good at figuring out what new things mean and the impact on those in emergency management. We’ve been living with “nano news” for a while but probably didn’t realize what it was. Essentially it’s instant news without the editing, processing and context that journalists traditionally provided. Or, as Gerald has written, “realtime information sharing from the source–from the scene, the front-lines or by real time sharing of police scanners and the like”. The aps and websites broadcasting public safety radio traffic that we’ve become familiar with are part of what fuels “nano news”.

What bothers me greatly is that too often these days during breaking news coverage, traditional news media puts unconfirmed scanner information and other unconfimed reports (AKA rumors) on the air and/or on the web. We once counted on reporting by these organizations to be an important source of reliable information. With many of the mistakes made during the Boston Marathon news coverage and other significant events in recent years, some of the major news organizations are becoming no more valuable as a source of reliable information than the neighborhood gossip on Facebook or Twitter. More reason an “official” flow of information on social media platforms needs to be established in the very early stages of an incident.

As the Boston Marathon bombings proved, “nano news” can have a direct impact on the management of an incident. Here’s Gerald’s view as orginally posted in his blog Crisisblogger (a site you will want to read regularly).

In a recent keynote presentation I made to an emergency management conference and in a post on Crisis Comm over at emergencymgmt.com I used the term “nano news.” Since it has been referenced lately by others I thought some further thoughts here might be worthwhile.

Webster defines “news” as ” a report of recent events.” “Nano” is one billionth of a second. Nano has come to refer to anything very small. So what is very small news?

In the Boston bombing manhunt one new feature of reporting news came to the wider public attention. This was the quite wide-spread use of police scanner apps, websites like “broadcastify” and linking police scanners to the internet through Ustream. What all of these methods do is the same: they capture the realtime police communications as the responders are doing their job. In this case, hunting down and capturing the remaining suspect in the Marathon bombing.

News media using police scanners to gather information is nothing new. And of course, there are those, some might call them geeks, who make a hobby of listening in on police radios. What is new is the use of the internet and social media such as Reddit, 4chan and Ustream to share that real time police activity with the rest of the world. This is a game changer in several respects.

One, it takes “instant news” to a whole new level. This is getting as close as it seems possible to being one of the eyewitnesses on the scene, except you can be on the other side of the globe. How do you get faster than instant? Nano, I guess.

Second, it is “small news.” It comes in the tiniest bits and pieces. For example, the Redditor who was following a police scanner app reported during his or her continual stream of reports from the police scanner that “we have movement, arm is moving.” This was one of the first indications to the police and simultaneously to the world that the suspect was alive under the tarp covering the boat. A tiny bit of information, but yet so significant to those “on the scene” eagerly watching events unfold.

Third, it is fully unfiltered, unchecked and unreliable. It’s long been said that the first reports about almost anything are bound to be wrong. But when those first reports are not about what HAS happened, but what IS happening, it seems almost more certain they will be wrong. We saw that to tragic effect in the Boston situation, where a police scanner referencing the name of a possible suspect was picked up and distributed widely throughout the internet. One women’s organization with 300,000 Facebook likes put that name out and apologized when it turned out to be a missing student who was found dead a few days later. The apology included the explanation “I’m not a journalist,” as if that excused the distribution of a false report to hundreds of thousands. What the new “nano news” reporters seem to not understand is that they are “journalists” or “broadcasters” in the sense that what they say can and often is distributed to thousands or even millions and they bear some responsibility when the false information ends up impacting response activity or the lives of those involved.

Fourth, related to the above, information true and false can be harmful. It can hurt police or response operations. It can compromise public safety. It can cause untold damage to reputations and cause extreme emotional pain. Because of this, no doubt the emergence of “nano news” will prompt the further use of encrypted radios, but I would guess may also spur legislation. Legislation is often a recourse when people act irresponsibly and most “5-0 Scan kids” as I call them (after the popular app 5-0 Scan) would not consider it irresponsible to simply relay what is on the police scanner. But it can be and often is. When they use their computer to live video a police scanner and share that on Ustream they would not think of the harm they could be causing. But they should.

We have left an era of “processed news.” That is information that is gathered, vetted, verified, compressed, packaged and distributed to a waiting audience. The audience has become the broadcaster and those charged with vetting, approving and packaging are struggling mightily to figure out how to be responsible when they can’t possibly beat the police scanners or the on-the-scene eyewitnesses sharing what they observe on Twitter. As they get closer to nano news themselves, mistakes with potentially huge consequences are inevitable. But, when it is desperately important to us, we can accept those errors are part of the price we pay for getting what we want right now.

Nano news is here to stay. For good and ill.

UPDATE:

Just after writing this I read this excellent post by Bill Salvin about using Twitter in the first hour after an incident. He’s right on the money and since Twitter largely created the nano news phenomenon, it is essential that crisis communicators follow Bill’s advice.

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Irate chief on video responds: ‘Nobody should judge me on one incident’. But should we judge how Chief Coldren & Uniontown are handling the aftermath?

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Previous coverage here & here

“Nobody should judge me on one incident,” is the message TribLive.com reporter Liz Zemba got in a phone conversation with Uniontown, Pennsylvania (Fayette County) Fire Chief Chuck Coldren yesterday, three days after his tirade against a citizen with a camera was posted to YouTube. The citizen is self-described activist Chris Shellhammer who, along with his mother, has been involved in protests at the courthouse and police station and regularly videos police activity.

Uniontown Mayor Ed Fike, who says the incident will be investigated, reiterated what he told other reporters, “For him to come unglued like that, somebody had to provoke him.” But according to reporter Zemba, who has seen additional raw video shot by Shellhammer, there is no indiction of anything leading up to the confrontation.

More from Zemba’s article:

“I’ve devoted 40-plus years of public service to the city of Uniontown,” Coldren said. “I’ve always been totally professional. People who don’t know me have no right to judge me.”

“They were at a bomb scare, where people are in harm’s way, and you’re trying to keep people out of harm’s way,” Fike said. “It’s not like Chuck is a mean, degrading, terrible person, because he isn’t.”

“There are two sides to every story,” Fike said. “We have to look at the video  and talk to Chuck to get to the real cause of it to determine whatever the  reprimand will be, if anything.”

Read entire article

Some thoughts on how Uniontown is dealing with this incident. When a man dressed in civilian clothes, screams “leave” to a citizen standing in an area that is not blocked off and the citizen asks who he is, if your first answer is “I’m the fire chief, do you want to f#$*ing argue with me?”, you should be throwing in the towel immediately. Stop trying to defend the indefensible, making excuses and looking for ways to justify the chief’s response and his apparent threat to do bodily harm to the citizen. All you are doing now is stretching this story into multiple days of news coverage and making sure that even more people see how stupid your fire chief looks and how lame your excuses are.

There should have been an apology from day one. With the apology should be an explanation from the mayor and fire chief that Uniontown and it’s officials recognize the rights of citizens to take pictures along with an announcement that guidelines are in place to prevent this from happening again.

If these leaders have any sense, something similar to that will ultimately occur anyway. It almost always does. Why wait and destroy your credibility and image further? Swallow your pride, get over yourself and deal with it like reponsible leaders.

In addition, if you are the person promising an investigation, when you make a statement that “somebody had to provoke him” when there is no clear evidence in the public record to back up that point, you are letting everyone know that getting to the bottom of what happened may not be your real goal.

There was a lot to learn in the original video showing the chief going nuclear and there is a lot to learn from how Uniontown is handling the fallout.

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More cameras focused on Uniontown, PA fire chief. News coverage of Chuck Coldren’s tirade has mayor saying there will be an investigation.

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Previous coverage of this story

Watch WPXI-TV coverage

We introduced you to Chuck Coldren Tuesday night. He is the career fire chief of Uniontown, Pennsylvania (Fayette County) making a little more than $56,000 per year. The chief, wearing a t-shirt and shorts, let Uniontown resident Chris Shellhammer have it on Monday at an emergency incident. Shellhammer’s video is now making news. Local newspapers and at least two Pittsburgh TV stations did the story yesterday trying to get to the bottom of the fire chief’s tirade.

It turns out Chief Coldren missed his latest turn on camera because he is on vacation and reporters could not reach him at his home or office. This left Mayor Ed Fike to answer for Uniontown. Upon seeing the video, Mayor Fiske described Chief Coldren as a low-key guy who had to have been provoked to act that way. Shellhammer claims there was no provocation. The mayor told reporters there will now be an investigation and if an apology is warranted he is sure the chief will have no problem doing that.

The video has prompted lots of discussion with hundreds of comments posted on STATter911.com and related Facebook pages and many other forums. Only a couple of people have come to the chief’s defense so far.

WTAE-TV:

Uniontown resident Chris  Shellhammer likes to know what’s going on in his neighborhood. So when he saw  police and fire vehicles near his home on Monday, he walked over to see what he  could see. He also started capturing video with his cellphone.

In the video, Uniontown  Fire Chief Charles Coldren approaches Shellhammer in plain clothes and ask him  to move back, which Shellhammer does. Shellhammer suggests the area should be  taped off if the public is not allowed. That’s when the encounter escalates.

“You’re not going to  tell me how to do my (expletive) job. Now, if you want to keep running your lip  I’ll have you (expletive) arrested. You can record me all you want. I don’t give  a flying (expletive),” Coldren says in the video.

It’s important to note,  Shellhammer described himself and his family members as “community activists,”  and they’ve become known in the community as a result. Shellhammer said he’s  skeptical of authority and often joins protests at the Fayette County  courthouse. However, in the Internet video, Shellhammer’s responses don’t seem  to warrant Coldren’s responses and, at one point, Coldren appears to challenge  Shellhammer to a fight.

“You want to put that down  and take it to another level?” Coldren said in the video. “Let’s go.”

Action News went to  Coldren’s Uniontown home looking for answers but he didn’t answer the door. An  employee at the fire station said he is on vacation until next week. Channel 4  was first to show Uniontown Mayor Ed Fike the Internet video, which has now been  viewed more than 5,000 times.

“You only hear one side of  it, not that that makes either side right,” Fike said.

WPXI-TV:

“He said he doesn’t give a flying ‘F’ if I record him, knowing he was being recorded. It just blew my mind,” said Shellhammer.

When shown the video of the fire chief, Uniontown Mayor Eddie Fike said, “He’s a low-key kind of guy. For him to say anything improper, someone had to provoke him, in my opinion.”

Shellhammer told Channel 11’s Cara Sapida he did nothing to provoke Coldren.

Fike said he will open an investigation.

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Must see video: More adventures in public relations. Is this the Captain Smart of the north?

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As you watch this, I will be the first to admit, other than what is evident on the video, I have no clue what kind of scene this was or what the person with the camera did or didn’t do to warrant the expletives coming from the man who says on the video he is the “fire chief”. What I do know is that, much like Miami-Dade Fire Rescue Captain Greg Smart’s infamous on camera tirade, this is probably not the best way for professionals who deal with public to handle with this situation. Even if you are right, you undermine your own authority and reputation with actions like this caught on camera.

The description with the video from ccspagan simply asks, “Is this how public officials should treat taxpayers?”

It claims to have been taken in Uniontown, Pennsylvania (Fayette County) and that the fire chief is Charles Coldren of the Uniontown Fire Department.

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Facebook problems in the Nation’s Capital. Five DC firefighters taken off the street for comments about police.

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Jackie Bensen, WRC-TV/NBC4:

D.C. Fire and EMS put five firefighters on desk duty after one of them posted a picture critical of D.C. police on Facebook and four others commented on it.

After a D.C. police officer wrote a traffic ticket for a firefighter, that firefighter took a picture of the officer walking toward his cruiser and posted it on his Facebook page with a comment to the effect of “This is why we should be careful and take our time getting to incident scenes,” sources told News4.

The post is said to be so inflammatory it was brought directly to the attention of both Fire Chief Kenneth Ellerbe and Police Chief Cathy Lanier.

Top D.C. fire and police officials viewed those comments as a reference to the March incident in which a D.C. motorcycle officer waited 20 minutes after being struck by a hit-and-run driver before being transported to a hospital by an ambulance from Prince George’s County.

D.C. fire immediately transferred those five firefighters from the field to desk duty.

“Right now it’s in the investigation phase,” said Ed Smith, of the firefighter union. “Hopefully they’ll be back to duty soon, and then we’ll have to deal with any disciplinary proceedings if there are any depending on the outcome of the investigation.”

The temporary reassignment of that many firefighters affects staffing levels, Smith said.

“Having these members off the street on desk duty definitely adds to the overtime problem and other members getting relief from duty,” he said.

Through a spokesman, Ellerbe said the fire department can’t comment because it is a personnel matter.

The post was removed from the firefighter’s Facebook page.

Neal Augenstein, WTOP.com

Four firefighters commented on the original post, and were also assigned to desk duty, according to Ed Smith, president of the D.C. Firefighters Association.

“There isn’t a social media policy in place,” says Smith. “If members are going to be held accountable then it needs to be upfront and the rules need to be known about what’s in bounds and what’s out of bounds,” says Smith.

Smith says the issue isn’t only a public safety concern.

“Employees in all workplaces are struggling with social media policies,” says Smith.

The head of the firefighters’ union says establishing a policy reflects expectations, but also provides for free speech.

“You have to find that fine line between keeping the public trust and respecting members’ First Amendment rights,” says Smith.

Smith says he’s reached out to his counterpart in the police union, “just to let him know we respect our brothers and sisters in blue.”

D.C. Fire has not responded to a request for comment.

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Publishing of radio traffic from NY LODD creates controversy. Owego FD encourages boycott of local paper.

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Read controversial Press & Sun Bulletin article

In a post on its Facebook page today, New York’s Owego Fire Department is encouraging people to write the editor of the Press & Sun Bulletin to pull down an article by reporter David Robinson posted last night on the paper’s website yesterday that includes fire department radio traffic from a house fire that took the life of Capt. Matthew J. Porcari. It also encourages people to cancel their subscription to the local Gannett paper and to encourage advertisers to pull their ads from the publication. The message concludes with these words, “Please do what you can to help get this heartless and ‘shock value’ article off of the web forever!!!”.

 

As is made mention in the Facebook posting, the article comes two days before a delayed private burial for Capt. Porcari.

The paper reports it received the recording through “Freedom of Information Law”. Here’s an excerpt from the article:

From a struggle to supply enough water to aid firefighters to a harrowing rescue attempt that left multiple people injured, the recordings, obtained under Freedom of Information Law, detail the series of events that unfolded that frigid night.

Fire and law enforcement officials later determined a lighting apparatus in a small shed near the one-story home caused the fire, which they ruled accidental.

Here is an account of the emergency response based on dispatch records, along with a Tioga County Fire Investigation Team report and other details provided by county officials in news releases and during interviews.

As of this writing there are 45 comments with the article and 17 more on the paper’s Facebook page. That I can see, all of them are extremely negative about the decision to publish the article and the recording. Most of the comments are much more pointed than the original post from the Owego Fire Department. Most, like the Owego Fire Department’s Facebook message, express concern about the impact on Captain Porcari’s family and fellow firefighters. It should also be noted that at least 342 people recommended the article.

Before I go any further, let me state clearly a few things about STATter911.com. My goal with this site is to put in front of those who read STATter911.com information that is already in the public domain (almost always from the Internet and social media) about important issues, significant events and daily emergencies related to fire and EMS. Since leaving the television news business three-years-ago, I am no longer a reporter who originates the material, whether it be documents, information from anonymous sources, or audio recordings of radio traffic. But if it is on the web and I think there is something to learn from it, or could make for an interesting discussion, I often will post it. In fact, that is the main reason for providing the information about this controversy. I think there is a lot to learn from it and some important issues fire departments need to think about ahead of time.

As you know, this site and almost every other fire and EMS website you are familiar with has posted emergency radio traffic from significant fires, including ones where there have been line-of-duty-deaths. Many times these recordings are posted within a few hours of the event. While again, we aren’t the originators of the radio traffic recordings, the digital age has made it very easy for the recordings to be almost instantly published on the web, by virtually anyone. In addition, the radio traffic for thousands of fire departments can be heard live on the Internet thanks to sites like Broadcastify.com. Those recordings are then immediately available for members of the radio service to turn around and post on YouTube and elsewhere. I am not a member, but people who are, often communicate with me and other fire service site webmasters, notifying us that these recordings have been posted and are available.

My personal philosophy is that more information is generally better than less information. That said, on a number of occasions, I have delayed in posting radio traffic recordings that were available based on my own personal standard. Depending on the situation, the reasons have included the identity of an injured or deceased firefighter had not yet been made public, the recording included the final words of a firefighter, or the airing of the recording could have impacted an ongoing event. An example of the last case is, that while it had been made public, I held off on posting the initial radio traffic of Georgia firefighters making the notification they had been taken hostage until that situation was resolved.

In the New York fire there apparently was no such recording made available on the web. Instead, the newspaper went through long established channels on obtaining public records to get the recording.  That I can see, no one is claiming the paper did anything illegal or sneaky in getting the recordings. As a strong believer in the First Amendment, I fully support the paper’s right to do so and at the same time I fully support the community’s right to give them hell for doing it.

And “community” may be an important part of this controversy. Every community is different. I’ve been posting radio traffic from line-of-duty-deaths and incidents where firefighters have been injured on this site for almost six-years. Some of the radio transmissions were much more graphic than what is on the New York recording (think of Kyle Wilson’s last words from Prince William County, VA). Despite the scores, if not hundreds, of radio traffic recordings I’ve posted, I’ve never received anything near the outpouring of emotion and criticism that is directed toward the Press and Sun Bulletin. Yes, there are occasionally one or two people who think the recordings should be taken down immediately. But it’s a fact of life, that almost anything posted, offends someone. This includes routine house fire videos that offend homeowners. If I were to take down everything that someone finds offensive, I might as well shut down the whole site.

I can tell by the statistics from YouTube and my own site that these recordings of radio traffic are extremely popular among firefighters. But nothing comes without a cost. There is no doubt that, the instant release of the radio traffic puts increased pressure and possible scrutiny on the department involved. Even with a delay of many months, the recordings will have an impact that fire departments need to prepare for.

Here are some questions for you to consider, based on the controversy in New York:

  • Is it realistic for a fire department to think something that is considered a public record should not be released because of concerns about the personal feelings of the survivors of an incident?
  • Should a news organization only publish recordings and/or information after an official investigation is completed?
  • Should a news organization be allowed to conduct its own investigation of an incident?
  • Is a fire department line-of-duty-death fair game for a reporter to probe?
  • Do we really want the press to make decisions based on potential emotional impact or to just put on the record the facts they have discovered regardless of who might be hurt?
  • Whose standard of what’s offensive should rule the day, the newspaper’s, the fire department’s or the community’s?
  • Do you think any fire department radio traffic recordings should be allowed to be published on the Internet? If only certain ones, which ones? Who decides?
  • Should the fire department be the leader of a boycott of news organizations it finds offensive?
  • When you do publicly protest should you be worried you bring more attention to what you want everyone to ignore?

I look forward to the discussion.

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To share is human. To be right, divine. Be skeptical. Stop helping the people who prey on your emotions.

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Our emotions run high after a day like yesterday. We are outraged. We want to help. But for most of us our only direct connection to the people in Boston is through the keyboard of our computer via Facebook. When we see a picture like the one above our first instinct is to immediately share this outrage with our Facebook friends. As of 8:20 AM EST, this version of this image was shared by more than 37,000 people (up from 31,000 an hour earlier).

But do you know what you are sharing? Consuming news and information on the Internet, Facebook and Twitter requires a healthy dose of skeptisism. There is an enourmous amount of crap out there, including this picture and the description with it.

It was not a girl, but an eight-year-old boy who was one of three people murdered yesterday in Boston. His name is Martin Richard. His death is tragic enough that we don’t need a back story connecting a child’s fictional death to the Newtown tragedy to get our attention. Even if you didn’t know that information, there were a couple pretty obvious warning signs that this image and message were a hoax, including that this girl was participating, not in the Boston Marathon, but a 5K.

There are people out there who know many of us are easy marks after something like this. Some of them will be asking you for money. Others will try to suck you into their political cause. And then there are the ones who get their jollies by getting us all worked up over something that just didn’t happen.

We all have friends on Facebook whose day isn’t complete unless they are outraged or mourning something or many things. There is no filter between what they read and the share button. Some of it comes from what a journalist in St. Louis referred to a number of years ago as COD, Compulsive Outrage Disorder. For others, it comes from a good, well-meaning place of just wanting to show compassion.

Believe it or not, there are ways any of us sitting at home watching can help after a tragedy that go a little beyond telling your friends to wear a certain color or to post a certain picture. Among them, volunteering for an organization that is assisting victims or donating to a legitimate charity in honor of a victim.  

And while it takes more time and effort than liking a slogan or a poster on Facebook, we can actually increase our own knowledge and undertsanding of what happened by finding the real stories of the real victims and taking the time to read them. Then maybe you will be inspired to write a few sentences to send to your friends, sharing your own thoughts rather than forwarding someone else’s slogan or agenda.

But even if you don’t like any of those suggestions, please just do a favor to all your Facebook friends and be a little more cautious and skeptical before hitting the share button. When we share a picture like this one, I think we are actually dishonoring the people we were intending to honor.

Firefighters in Hazleton, PA say someone is putting false messages on radio channel. Suspect mentioned on FD’s Facebook page.

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This is a little different. While, through the years, we have seen a number of cases of someone keying up or putting false messages on a fire department’s radio system, this is the first time I recall a fire department using social media to call out a suspect.  The news story done by WNEP-TV (above and below) does not mention who may be causing this interference. But an April 4 post from the Hazleton Fire Department on its Facebook page gets pretty specific about a suspect and brings a lot of pointed comments.

Bill Wadell, WNEP-TV:

Firefighters in Luzerne County are turning to police to help them find the person responsible for intentionally interfering with emergency communications on a county-designated radio frequency.

Hazleton Deputy Fire Chief Brian Mandak told Newswatch 16 that he believes the same person has interfered with the frequency used by firefighters in the southern end of Luzerne County several times in the past few months.

Mandak said last Thursday night, the same man used the frequency to tell firefighters that they did not need to respond to the scene, where a pedestrian had reportedly been hit by a train near Vine Street.

The firefighters ignored the confusing chatter, and Mandak said that they continued driving to the scene and were needed to help load the injured man into an ambulance.

Controversy in Dallas, TX over helmet-cam video. Press wants to talk with firefighter. Chief not happy.

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Dallas News | myFOXdfw.com

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See video causing controversy (still online as of 8:30 AM EDT)

Last week we posted a helmet-cam video from a Dallas, Texas firefighter showing the initial attack at a house fire. Now it is the video that is apparently under attack. According to news reports, the fire chief isn’t happy it was shot or posted to YouTube and it is making news.

James Rose, KDFW-TV:

Administration sources told FOX 4 the Chief is angry about the video being  taken and posted. The source stopped short of calling it an official  “investigation,” but did say it is being looked into.

It’s unclear if Dallas Fire Rescue has a policy regarding helmet cam video.  It’s also unclear who the camera belongs to and who, if anyone, sanctioned the  video’s posting.

Selwyn Crawford, DallasNews.com:

A few hundred views have become several thousand, and it’s become quite the sensation — so much so that officials with Dallas Fire-Rescue announced Friday night that the firefighter who shot the video with his helmet camera would not be made available for interviews, despite a legion of reporters who gathered outside Fire Station No. 5 on St. Augustine Road.

In a note sent to media moments ago, DFR spokesman Jason Evans writes “that several media outlets are camped out across the street” from the fire station, but that “we are not granting any interview requests in regards to the video recently posted on line by one of our firefighters.” 

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PAY ATTENTION TO THIS: SMACSS epidemic in New York. Post uncovers cache of patient pictures online. This will be more than a local story.

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Read Bill Boyd’s view at It’s Not My Emergency blog

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It is getting a lot uglier in New York over social media use by those in public safety. Today’s article by Candace M. Giove and Brad Hamilton in the New York Post takes the problem of Social Media Assisted Career Suicide Syndrome (SMACSS) in FDNY EMS beyond the fire commissioner’s son and the lieutenant with the racist tweets.

PLEASE PAY ATTENTION TO THE FOLLOWING: My prediction is this article will be national news by tomorrow and will have reverberations across the country on the use of social media by fire, EMS and police. If you have a similar problem in your own department, my suggestion is to take care of it now before it becomes news. There will soon be reporters everywhere looking for this.

Here’s how the article begins:

The Bad Lieutenant is part of a sick clique.

In addition to uploading racist rants and Nazi nonsense, EMS Lt. Timothy Dluhos also posted pictures of patients, including one of a heavy-set woman with a snarky caption Photoshopped over her wheelchair: “Wide Load.”

Publicizing photos of the ill, injured or dead without permission is a violation of city rules and federal privacy laws, but some first responders can’t resist snapping shots of people they’re supposed to be helping.

The photos of grisly corpses, gruesome wounds or humiliating circumstances provide fodder for mocking and gawking.

Read entire New York Post article

You may recall last Sunday’s story where reporter Candace Giove confronted Lt. Dluhos about his hate filled tweets. That’s when Lt. Dluhos, who is now suspended without pay, broke down and cried over the possibility of losing his job. Since then people claiming to be supporters of the lieutenant have targeted Candace Giove with a series of hate filled messages and death threats. Here is an excerpt from the New York Post article by Brad Hamilton:

On Wednesday night, Footer and P-Rock, hosts of an online radio program called “The Red Show,” poured out their admiration for Dluhos.

“I love him,” gushed P-Rock. “He’s a brave motherf–ker, but in the end he’s going to come out fine . . . He’s been cornered as a racist, and that’s not true. Tim’s our guy.”

“The guy’s getting railroaded here,” remarked Footer.

Dluhos called in to thank the radio show for its support. The two hosts then took pot shots at Giove. “Like I said to that dumb c—, ‘He’s out there saving lives!’ ” said Footer.

Then the hosts tried to guess the reporter’s ethnicity: “For me she looked a little yellow, like Middle Eastern. I don’t think she should be allowed to carry a backpack.”

Read entire New York Post article

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SMACSS hits again: FDNY EMS Lieutenant breaks down when confronted by reporters about racist tweets. Anti-Semitic comments target Mayor Michael Bloomberg.

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Social Media Assisted Career Suicide Syndrome (SMACSS) seems to be a big problem these days. A week after exposing the tweets that resulted in the resignation from FDNY EMS of the son of Fire Commissioner Sal Cassano, The New York Post is at it again. This time they confronted EMS Lt. Timothy Dluhos about a series of ”racist, sexist, anti-Semitic and anti-Asian comments” on his Twitter feed. Lt. Dluhos broke down and cried.

Susan Edelman and Candace M. Giove wrote they met up with Dluhos on Friday in front of his home. Dluhos is 34-years-old and assigned to the Bedford-Stuyvesant area of Brooklyn. He told the reporters he was sorry and his life is ruined.

In his tweets, Dluhos referred to New York Mayor Michael Bloomberg as “King Jew” and “King Heeb”.

You should read the whole account from the reporters, but here are some excerpts:

* “I’m going to give up racial insults for Lent,” he tweeted Feb. 12. “Jesus that didn’t [last] too long. F–ken chinks can’t drive.”

* “Hahaha! I work with the coloreds,” he wrote in a Feb. 8 exchange. “For 12 years so that s–t just run off on me.”

* “Too bad he didn’t have rabies or AIDS and too bad he didn’t bite King Heeb’s face off,” he tweeted on Groundhog Day, Feb. 2, recalling when the groundhog Staten Island Chuck nipped Bloomberg at an event at the Staten Island Zoo.

* A gold Nazi-era pin with a German U-boat and a swastika is “my most prized artifact,” he boasted on Jan. 30.

* He repeatedly Photoshopped an image of an unnamed black teen — putting a Hitler mustache on one photo and a surgical mask on another with the caption, “I’s be a doxter.”

It comes less than a week after The Post exposed the vile racist and anti-Semitic tweets posted by Fire Commissioner Sal Cassano’s own EMT son. Joseph Cassano, 23, who quit the next day.

Read entire New York Post article

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So what do you think of this? TV investigative reporter uses hidden camera to capture LA County assistant chief having a liquid lunch.

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FirefighterCloseCalls.com brought this story to my attention. It’s about a Los Angeles County Fire Department assistant chief who is now under investigation because a TV news reporter says he caught the chief drinking on the job. It’s another reminder that cameras are everywhere.

In this case, I am very interested in the back story that I didn’t find mentioned. What prompted the reporter to do this? One would guess a tip came in from a colleague or possibly someone at the restaurant.

When I was in the news business, I always looked at the real need for a hidden camera (I will admit it usually made me feel a bit sleazy in the few times I used it). What is it going to get that I can’t get with a camera out in the open? What is the value of the story that it would help capture? What wrong are we going to help right by going this route?

I also felt similarly about ambush interviews and tried to do them only when there was no other way to get a public official to talk. 

Now to the alcohol issue. Based on a story I posted on STATter911.com years ago about firefighters and drinking, I think I know what the reaction to this story is going to be and how it will be divided (if you have seen any of my presentations, you may know this answer). But I am curious if anything has changed since then. Let me know your thoughts on this story. Don’t be shy.

KCBS-TV:

Investigative reporter David Goldstein caught a high-ranking employee of LA County Fire allegedly drinking on the job.

Goldstein’s hidden cameras captured Vic Mesrobian, an assistant chief of County Fire’s information management department, drive off in a county fire vehicle and drink beer while on duty during lunch.

His formal title, Information Technology Manager, is a civilian position that pays $124,421.48 a year in taxpayer money.

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More snow troubles: Hartford, CT firefighters under investigation for video of kids jumping off nearby library roof.

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This story sure is different. I don’t recall anything similar that I’ve posted to STATter911.com or covered in my career. It brings up some interesting questions about the role of firefighters. Hartford, Connecticut firefighters at Engine 8 are under investigation because of a YouTube video that city officials believe was shot from the second floor of the firehouse. It shows kids jumping off a one story roof of the public library across the street into snow banks.

Ilana Gold, WVIT-TV:

The Fire Chief saw the video and demanded an investigation right away. He wanted to know if his nearby firefighters took the video, and why they did nothing to stop it.

The group behind the camera cheered on the kids as they jumped from the roof of the city library into deep snow banks that covered the sidewalks. They even commented on possible injuries.

The city needed to know if firefighters at the Frog Hollow Fire Station across the street were behind the recording. It was the only building in the area that could provide the camera angle. Officials also needed to know why the men stayed inside and laughed instead of stopping the kids from getting hurt.

The city was taking a close look and listen to the video to figure out if firefighters were a part of this and who they were.


John Salka gets under skin of Watertown, NY mayor. Firehouse.com post called town’s building inspection policy ‘insane’.

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Mayor Jeffrey Graham’s blog

Retired FDNY Battalion Chief John Salka has basically been told to butt out of the affairs of Watertown, New York. Mayor Jeffrey Graham is a upset by Chief Salka’s February 1 blog post at Firehouse.com calling a decision by the Watertown City Council preventing firefighters from inspecting commercial buildings for fire hazards “insanity” and saying ”it’s a mistake”.

Let me tell you what else is insanity and a mistake. A mayor drawing this kind of attention to a columnist who pisses him off. Something tells me Mayor Graham making a big deal of this during a City Council meeting will soon bring out a lot of other fire service writers in support of John Salka and against the policy. Along the way he will bring a lot more eyeballs to John’s post. 

And look, my prediction is already true! That STATter911.com guy is now writing about it and is providing a link. Boy, that was quick. I must be psychic or something.

Here’s more from Craig Fox at the Watertown Daily Times:

The blog by the publication’s contributing editor irked the mayor so much he commented on it at Monday night’s City Council meeting. It bothered him because City Manager Sharon A. Addison has been trying to work things out behind the scenes on the turf battle between the Fire Department and the city Code Enforcement Office over the issue. It also comes at a time when she has been trying to calm the bad blood between the departments, the mayor said.

He wondered how Mr. Salka, an author who wrote the book “First In, Last Out — Leadership Lessons From the New York Fire Department,” would have gotten wind of the story about a city of Watertown issue. He surmised someone in the Fire Department may have tipped off the writer.

Watertown Mayor Jeffrey Graham from city website.

And Mayor Graham, if you are wondering how I found out about this issue, I will tell you up front my source is someone from Watertown, New York. Since you are so interested in who tipped off John Salka, I will take the unusual step of doing something reporters avoid doing at all cost and will name my source. Ready for it? Have a pen? Write this down. His name is Jeffrey Graham.

You see, Mayor Graham, I didn’t read my friend John’s post about your town and was totally unaware of it until I happened to spot your comments in your local paper while doing my ususal daily seach for news about firefighters.

If somehow I have your attention Mayor Graham, let me give you two suggestions. The first is that you and your City Council, instead of complaining, pay attention to the wise advice a man with John Salka’s experience in the fire service is willing to share with you. The second one is that you just might want to keep this column around as a reminder from someone with vast experience in the news business about how you shouldn’t react when you see a column that pisses you off. Just think of both these things as a bargain in the tight budget times we are in. They are yours free of charge.

It’s not often you get a bargain like this for your city. Use it wisely.

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Miami-Dade captain demoted over Facebook post testifies at arbitration hearing. Brian Beckmann stands by comment posted off-duty in Trayvon Martin case.

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STATter911.com previous coverage of this story

Click here to watch report on Brian Beckmann’s tesimony

A Miami-Dade Fire-Rescue captain demoted last May to firefighter after posting a controversial comment to his personal Facebook page about the Trayvon Martin case testified yesterday at his arbitration hearing. According to news reports, Brian Beckmann, who wrote that urban youth were products of “(expletive), ignorant, pathetic, welfare dependent excuses for parents” and made disparaging remarks about a prosecutor, mostly stood his ground on his comments and his right to make them.

WFOR-TV:

At the arbitration hearing, Beckmann, speaking for the first time publicly, said the use of a single profanity in the posting was offensive, but none of the rest was in “the context” that it was offered.

In a statement given early on the Miami Herald, Beckmann said he was a “private citizen” with the “same right to freely express an opinion on any subject” as any other citizen.

On his Facebook page, however, Beckmann held himself out as more than a private citizen.

“I did identify myself somewhere in there, I believe I did identify myself as a captain of Station 65,” Beckmann conceded under grilling by an assistant county attorney.

WPLG-TV:

Beckmann is asking the arbitrator to reinstate him because he believes his right to due process was violated. He says the determination of his punishment was based on politics and not objective judgment by his supervisors.

“This was a very predominant issue in the media. You couldn’t turn on a TV or sit at a table at a fire station without people talking about it in some context,” said Beckmann. “It was, on top of that, extremely frustrating for me to hear what I heard in that press conference. This was something that invoked a response in me that, I was upset, I was very upset at Angela Corey for her actions. I found it very irresponsible.”

In January, the county made its case to an arbitrator. The county argued Beckmann violated its social media policy by speaking on behalf of his fellow coworkers in his private post.

Firefighters say bad haircut investigation a ‘witch hunt’. Whistle blown by citizen on Orange County, CA probie hazing.

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It was apparently a customer of an In-N-Out Burger who blew the whistle on the hazing of probationary firefighters in Orange County, California. According to investigative reporter Tony Saavedra with the Orange County Register, the customer witnessed a half-dozen firefighters in uniform with some unusual haircuts that included reverse Mohawks, clumps of hair missing and a brightly painted scalp. They had arrived at the fast food joint in fire department vehicles and were assigned to Station 22 in Laguna Hills.

That complaint to Orange County Fire Authority Chief Keith Richter prompted an investigation that included consultation with the District Attorney’s Office. The prosecutors declined to file assault charges in connection with two of the firefighters who were held down for their haircuts, but in the end, days off were given to 13 firefighters, six of them probies, for unprofessional conduct.

A December survey of firefighters by the Orange County Professional Firefighters Association that Saavedra wrote about in an article last week, has firefighters describing the investigation as a “witch hunt”. Here’s more from today’s article:

Firefighters in the union survey chalked the hazing up to normal camaraderie.

“What could have been handled by a simple, stern warning, turned into the biggest morale-busting waste of money I have ever seen,” said one firefighter. ”

Said another, “Similar events have happened hundreds of times.”

“We are taking appropriate measures to make sure nothing like this ever happens again at the OCFA.” (Battalion Chief Kris Concepcion)

As for the survey, which Battalion Chief Concepcion says the administration takes seriously, firefighters were quite critical of the department’s leadership in general, comparing the agency to the Titanic and accusing management of lying to the media as a way of responding to controversies. 

Read entire article about hazing incident

Read article about the survey

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Public safety in the digital age: Blogger surrounded by police broadcasts the negotiations live on the Internet.

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Click here to listen to the negotiations between a police lieutenant and blogger

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In March of 1977 a group of Hanafi Muslims got the attention of the world after taking over three buildings in Washington, DC, killing two men, wounding another, and holding hostages for 39 hours. They forced one of the hostages to contact a local radio station and relay their demands. It is just one of many examples where hostage takers, or those barricaded and surrounded by law enforcement, have attempted to get their message broadcast by radio and TV stations and printed in newspapers.

What happened in Baltimore last night is an important reminder that this whole concept of message transmission during such a standoff has changed. It’s another example of how the Internet and social media have greatly impacted the world of public safety. As we have often talked about here and in talks around the country, for better or worse, you no longer need to own a radio or TV transmitter or a printing press to reach the public. Those tools are in the hands of everyone.

A few years ago I predicted it wouldn’t be long before we would see video of a rescue at a fire shot and posted to YouTube by both the rescuer and rescuee. What James MacArthur did last night may be the law enforcement equivilent.

MacArthur, the publisher of the blog The Baltimore Spectator, had his home surrounded by a Baltimore City Police Department tactical unit serving an arrest warrant on a 2009 gun case. MacArthur broadcast live via Internet radio the negotiations to surrender with Lt. Jason Yerg who was attempting to get the blogger to come out of his house peacefully. The recording of that more than two hour conversation can be found here.

WBAL-TV:

Police said Frank James  MacArthur, 47, emerged late Saturday evening after having remained inside his  home when officers sought to serve a warrant issued in June by his probation  agent stemming from a 2009 gun case. Authorities said MacArthur had missed a  court date.

With a tactical unit  outside, MacArthur broadcast his talks with a police negotiator on The Baltimore  Spectator website. He expressed frustration about his treatment by police,  telling listeners, “I am surrounded by a bunch of men with guns.”

Adam Bednar, North Baltimore Patch:

According to electronic court records, MacArthur was wanted for  violation of probation regarding gun charges filed in 2009. Police went  to his address in the 400 block of McKewin Avenue to take him into  custody. When he refused to answer the door, a standoff ensued.

Eventually a police SWAT team was called to the scene because of  police concerns about messages posted to  MacArthur’s Twitter account during the past few days.

“What we’re seeing going on is an abuse of SWAT. I’m seeing that the Baltimore Police Department … that because  of something said on Twitter allegedly, we so quickly end up with a  SWAT situation. This is highly disturbing to me as a citizen of this  town. That it’s so easy to get a SWAT deployment,” MacArthur said. 

Another case of SMACSS – Social Media Assisted Career Suicide Syndrome. Watch video that has two Prince George’s County, MD cops fighting for their jobs.

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Click here to watch the video “Driving While Black”.

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I credit the YouTube clip above with inspiring me to come up with a term to describe what I witnessed in the video and many other times in recent years: Social Media Assisted Career Suicide Syndrome or SMACSS. This video involves a story that first surfaced last week when Prince George’s County (MD) Police Department Chief Mark Magaw announced in a press conference that the two officers appearing in the video ”could be fired”.

The short film is titled “Driving While Black” and is a satirical look at the issue of racial profiling during traffic stops. As Chief Magaw described, the video uses “demeaning language, racial slurs, and crude stereotypes.” The latest development surrounding the video is that the head of the local chapter of the NAACP, Bob Ross, does not believe the officers should be fired. Here’s what he told reporter Andrea Noble of The Washington Times:

“I would agree with a  suspension rather than firing because they are young and  immature,” Mr.  Ross said. “If they had done  that without the uniforms and without the  police car, it probably wouldn’t have  been a big deal. … It really was  a good skit but when you have government  employees doing it, it’s a  different story.”

We likely won’t know whether these two officers end up losing their jobs until they get their day in court, or at least a trial board. Fraternal Order of Police President Vince Canales, who condemned the video during the chief’s press conference, told Noble, “These officers are entitled to due process and we are going to let the investigative process play out.”

But I have to ask this question: How can these officers really expect anything other than having to find alternative employment?

They used a real police car belonging to the department (likely a take home vehicle of one of the officers), real uniforms with the department’s patch and real department issued police equipment. They simulated traffic stops with lights and siren along public roads in public view as they appeared as actors in a video not sanctioned by the department. The video spoofs a real concern that police are having to deal with nationwide and one that has been a source of serious image problems for the officers’ own department for decades.

I ask again: How can anyone expect to hold onto their job after doing all that?

And I have another question. How did they think they were going to get away with it once the video was posted on YouTube or distributed by other means?

I think I already know the answer to question two. All rational thinking seems to go out the window for too many people when it comes to social media. They somehow have been led to believe that whatever they want to put on YouTube, Facebook and Twitter is just fine and should be without consequence. And when it involves someone in public safety, they often give the impression they believe there are no special responsibilities that come with being a police officer, firefighter, EMT or paramedic.

Let me make it clear that this column isn’t really about these two officers or the video ”Driving While Black”. What I am writing here should not be seen as an opinion or a prompt for a discussion on the issue of racial profiling. My focus is on this video being the latest outrageous example of SMACSS. While this one may be especially sensitive for some because the topic of the video involves race, SMACCS cuts across many other topics and impacts public safety workers of all races, creeds, religions and ethnic origins. Just click on this link and scroll down. You will see plenty of other cases STATter911.com has covered where careers have been cut down because of bad judgment in using social media.

The best I can tell is that the underlying cause is pretty universal among law enforcement, firefighters and EMS who have contracted SMACSS. It comes from a belief that a person can post whatever they want, whenever they want. Uniform and public trust be damned.

While legislation in the form of a department’s social media policy may catch some cases before they happen, there is really no known cure. As long as there is social media and the Internet there will be those who can’t avoid contracting SMACCS. But it can be prevented through education.

It’s a really simple lesson, though a hard one to follow for those who were brought up to believe that everything in their lives must be shared with the world. But once they can fully understand and accept that there are legitimate ethical and legal issues where social media and public safety intersect, the chances for a long career will increase, while at the same time the likelihood of catching SMACSS will decrease.

Good luck.

Firehouse websites banned under new Baltimore social media policy. Critics also concerned about free speech issues.

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According to the Baltimore Sun’s Kevin Rector a new policy covering social media and the Internet for Baltimore City firefighters bans wesbites like the one above, for Engine 8 and Truck 10. But, so far, that’s not the part of the policy that is proving controversial:

Under the policy, department personnel can be reprimanded for anything they write online about their jobs that doesn’t adhere to conduct rules, which require “good judgment” and “courtesy and respect to the public and to fellow employees.” The policy also restricts them from sharing information about fire scenes.

Fire Chief James S. Clack said the department crafted the policy to protect firefighters from getting into trouble for sharing sensitive information.

But union leaders called the policy too broad and said the department created it unilaterally after negotiations with union attorneys broke down last month. Social media and free-speech advocates balked at the scope of the policy and questioned its legality.

Bradley Shear, a Bethesda attorney who has advised state legislators in Annapolis on social media policy, said the new provisions are “troubling” and potentially unconstitutional.

“I think the policy is clearly suspect,” Shear said. “It’s over-broad, it’s retroactive, and I think they need to go back to the drawing board.”

Read entire article from The Baltimore Sun

Chief Clack told The Sun that while attorneys for the City threw in a lot of things, ”I’m going to be most interested in people when they’re working”,

The policy, like many these days, brings up as many questions as it answers. One thing that is banned is ”the real-time public disclosure of locations of deployed units, assets or personnel or any other real-time information from an incident scene.” Until earlier this year, IAFF Local 734 was using Baltimore City firefighters to provide such information to the public much as IAFF Local 36 in Washington, DC is doing currently. Could a fire department legally ban such union activity?

As you heard Curt Varone discuss with me in our IAFC webinar 10-days-ago, a social media policy is extremely important, but striking that right balance in today’s environment while this is all evolving, will prove to be challenging.

FDNY & others tweet through the night … a very rough night. Social media, both a beacon in the storm & one that can lead the public & the news media astray.

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Gerald Baron’s Crisis Comm: Sandy again shows the best and worst in social media

Figuring out which Sandy photos are real & which are fakes

Also, Bill Boyd on NY Mayor Michael Bloomberg’s pre-Sandy announcement 

In our presentations around the country we have been pushing the fire service to be a trusted and valued source of information for the community by using social media on a daily basis. And we always add that they should be an instant source of information when things hit the fan.  On the East Coast they hit the fan yesterday in a very big way.

Hurricane Sandy proved there are plenty of fire chiefs and other government officials who get that one of the most efficient ways to reach the community (and the traditional news media) during a critical incident is through Facebook, Twitter and the Internet. Especially when the power is out and the smartphone, which seems to be the primary source of information for the masses, is the ONLY line of communications.

I know I am will be missing some, but here are few in my region I followed that seemed to be doing a very good job of keeping the public informed via Twitter: Alexandria, VA (@AFDCHIEF200), Arlington County, VA (@ARLINGTONVA), Fairfax County, VA (@FAIRFAXCOUNTY), Howard County, MD (@HCDFRS, @HCDFRS_CHIEF, @KENULMAN), Montgomery County, MD (@MCFRS, @MONTGOMERYCOMD), Prince George’s County, MD (@PGFDPIO, @PGPDJULIE, @COUNTYEXECBAKER ), Washington, DC (@MAYORVINCEGRAY, @IAFF36).

Again, this is not an exhaustive list, just some local jurisdictions I noticed that had people (in some cases elected officials), communicating timely information on a regular basis as Sandy created serious problems. Many of these folks also understand that social media is two way communication and answered a lot of questions from the people they serve.

One East Coast Twitter feed getting a lot of attention today is FDNY’s. A Yahoo! News story by Chris Moody featured FDNY Social Media Manager Emily Rahimi who worked through the night cranking out more than 100 tweets:

“I was just tweeting to people who were not able to get through to 911,” Rahimi told Yahoo News.

Rahimi posted updates to the official FDNY Twitter account urging those facing emergencies to dial 911. Because the response effort was divided among city government agencies,  calling 911 allowed dispatchers to filter out assignments instead of  every request going to the fire department.

“*Do not* tweet emergency calls,” Rahimi wrote as the storm hit.

But for those unable to access a phone or who could not get through, Rahimi was there to help.

Sandy once again proved there is also a lot of information on Twitter and Facebook that can’t be trusted. In some cases the mainstream news media took these social media rumors and misinformation as gospel and spread the information on its own platforms. I am not sure at exactly what point it was decided that journalists no longer need to verify the information they report. It’s one thing to report as gospel what Emily Rahimi is tweeting on @FDNY and something else completely when @JoeSchmoe is telling you the New York Stock Exchange is underwater or workers are trapped in a Con Ed plant.

From The Guardian’s US News Blog by Amanda Holpuch:

Reuters reported that 19 Con Edison workers were trapped inside a power station. The organization said on Twitter that the report was untrue and a Con Ed spokesman, Allan Drury, confirmed to the Guardian that the story was false. On Tuesday afternoon, Reuters’ 12-hours-old story was still online.

“There was really nobody trapped in the building,” Drury said. “There was some people that were helped out, but they probably could have got out on their own.”

My friend Gerald Baron writes about this important issue in his Crisis Comm blog today. Gerald points out there are many emergency managers who, because of the spreading of false and malicious information, aren’t convinced social media is the answer at a time of crisis. Gerald counters the downside with these upside arguments:

No doubt, those wanting social media in emergency management to go away and leave them alone are finding plenty of fodder for their arguments. False information is rampant. Incredibly, some use it for evil purposes. But, if you need arguments to counter these, consider this:

- communication resilience–nothing stays up and running like the Internet and these social media channels

- self correcting nature of the Internet (I heard about the false picture circulating by email through social media at least one day before it showed up)

 - because this is where citizens and media get info, both true and false, it is incumbent on every official communicator to monitor and respond to the false info …

I would add that proving yourself by providing good and timely information when it is most needed will make you that valued, trusted and instant source of information the public once believed only came from radio, TV and newspapers.

As for my friends in the mainstream news media, if you want to remain relevant during this type of breaking news, you have to stop helping spread rumors. Practicing good journalism with social media will set you apart from the other crap that will always be out there during a major emergency. If not, there are a lot of government officials who seem to be ready to fill that role.

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Having a social media policy doesn’t mean you’re a socialist. That & other useful info from Varone & Statter’s free SM webinar.

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Sign up for the free webinar, Social Media Issues in the Fire Service 

Okay, I will admit right at the top that no fire chief or anyone else has ever said to me they are concerned about being labeled a socialist if they get involved with social media. But I guess it could happen.

I’ve certainly heard lots of interesting excuses about why fire departments don’t have an official Facebook page or Twitter account or why no overall social media policy is in place. As Fire Critic Rhett Fleitz likes to point out, your department is involved in social media whether you decide to address it officially or not. The public and your firefighters are already posting plenty about your activities.

Tomorrow (Tuesday) at 11:00 AM EDT, I will team up with my friend Curt Varone for an IAFC webinar sponsored by American Military University titled ”Social Media Issues in the Fire Service”.

Curt brings a unique perspective to this topic as a fire service veteran and a lawyer. As much as anyone I’ve seen, Curt is on top of the ever changing legal landscape when it comes to social media and public safety. His FireLawBlog.com is a must read for today’s leaders.

They are still trying to figure out exactly what it is I bring to the table for this webinar (as am I). But it will likely have something to do with the good, the bad and the ugly that comes from social media. Essentially an overview of how to avoid some of the dangerous potholes and use SM as an important tool to communicate with the people you serve.

Click here to sign up (it’s free) and join us tomorrow at 11:00 AM EDT.

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UPDATE – Three Nashville, TN firefighters resign during sex in firehouse investigation.

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WSMV Channel 4

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Previous STATter911.com coverage of this story

Nicole Young, Tennessean.com:

Three Nashville firefighters accused of paying for sex and having women strip at a local firehouse resigned Thursday as the fire department and Metro police continue their investigation of the allegations.

Quincy Corbitt, Kerry Sales and Jason Copeland resigned, while Capt. James Overton remains under investigation. Another firefighter, Darrin Bell, was cleared of any wrongdoing.

“Evidence showed that most likely these allegations did occur on multiple occasions, at least three times that we know of, at (Fire Station 24 on Clarksville Highway),” said Deputy Fire Chief Kim Lawson. “Obviously, it’s awful. We think that it’s very disrespectful to the citizens in that area, disrespectful to the Nashville Fire Department, to their co-workers and to the people they work for: Metro government.”

Josh Devine, WSMV.com:

This incident came to light in late August when Metro police responded to General Hospital in regard to a woman who believed that she may have been drugged after visiting the Antioch home of Copeland.

In addition, the 23-year-old told officers that she and two friends had actually been to a fire hall on at least one occasion when Copeland was present to strip for money. There were also allegations of a woman or women performing sex acts for money.

Days later, during a police interview with Copeland, detectives learned that he was being extorted by a friend of the 23-year-old woman.

Copeland reported that he was called by suspected gang member Ray Dontrell Johnson, 26, and told that there would be “blood” if Copeland did not leave $500 at the Clarksville Pike Pizza Hut. 

Copeland’s employment was also allegedly threatened by the disclosure of his relationship with the 23-year-old.

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Cameras everywhere: Catching a firefighter’s frustration over slow water.

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One of the hard parts about being a firefighter today is that whether it’s an EMS run, a trip to the store for dinner or showing up at a fire, someone is there to record it for posterity. If it isn’t a fellow firefighter with a helmet-cam it’s a neighbor or passerby with a cell phone camera. And if you don’t do your job perfectly each time, you can be sure the time you screw up will be caught on video and shared for everyone to see and then comment.

Such is the case with this recent car fire video posted by . This is something not likely to make TV news in most communities but is ready made for YouTube. In this case it catches a Phillipsburg, New Jersey firefighter’s frustration over standing there with an empty hose for longer than he would like. The firefighter yells to the pump operator, “Hey, what’s going on?”. He then says something else I can’t quite make out about the pump before putting down the nozzle and heading to see for himself what is causing the delay.

The camera also catches someone (not sure if it’s a civilian or firefighter) in shorts and no shirt helping to stretch out hose as the line is charged.

I can only imagine what the cameras would have caught if the digital age occurred back in the 70s when I was riding fire trucks. I don’t envy anyone who has to perform in front of the camera perfectly 24/7. Even when it was my job to be on camera every day, unless it was live, at least I was able to do re-takes.

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Live coverage of the 2012 National Fallen Firefighters Foundation’s Memorial Service

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Live video begins at 10:00 a.m.