dispatcher
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EMS Topics
Raw video: Vacant house fire in York Township, PA.
Video from fire where investigator asked to speak with Command by phone.
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EMS Topics
Must listen audio: Oh, just trust me. It’s only 39-seconds long.
Appaently command wasn't interested in a phone conversation at that particular moment.
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Firefighter/dispatcher falls asleep during 911 call. TV station has audio from Montgomery County, Maryland.
Firefighter was in 17th hour of 24-hour overtime shift.
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Customer Service
Delay in forcing front door during medical call reviewed in Florida. Bayshore Fire Department chief says better info from 911 could have brought earlier treatment to dying woman. 911 says no policies will change.
Fire chief says two important pieces of information from 911 could have brought earlier action by firefighters.
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Saints and sinners: Fire Department radio traffic after New Orleans became Super Bowl bound.
Just a little fun over the New Orleans Fire Department radio channel Sunday night.
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Boss out after sleeping by 911 call taker surfaces. Warren County, Ohio’s Frank Young resigns when details emerge of call taken in connection with high profile murder case.
The director of emergency management in Warren County resigned Friday in the wake of an investigation of his department after…
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