reputation management
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Courts
UPDATED – Five suspended from Nashville fire station in stripping, prostitution & drugging case. Firefighter says he was extorted by gang.
Captain reported to be asleep while sex acts taking place in fire station.
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Customer Service
Social media & the fire service from people who get it. Let Chief Bill Boyd guide you & your department into a brave new world.
A series of videos to lead fire chiefs and others through the world of social media and emergency management.
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EMS Topics
Story of mother rescuing babies from fire goes viral. Unfortunately all such stories aren’t created equal.
You won't forget this dog, but do you remember Beth Childers?
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EMS Topics
UPDATE: Paoli Fire now admits firefighter gave one finger wave on live TV during Philly’s July 4th parade.
Earlier Paoli said it was not an obscene gesture. They now have suspended the firefighter.
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EMS Topics
Suspensions & demotions of 'top responders' upheld after Bel Air, MD Sonic Facebook shakedown. Termination of one firefighter pending.
Three firefighters reduced in rank.
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EMS Topics
Elect Colorado's Sheriff Justin Smith as the nation's editor-in-chief. He's the man who can protect us from all disturbing images.
If Sheriff Justin Smith were to take his media plan to the nation we would be spared live TV coverage…
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EMS Topics
Is it ethical for firefighters & police officers to accept freebies? The Bel Air FD Facebook incident has reporters checking policies regionwide. Some tips from Dave.
Will this be the next national trend in stories about firefighters?
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EMS Topics
Fells Point fallout: With closings looming Baltimore firefighter comments about two hatters coming into city during five-alarm fire makes news.
TV station reports fire chief says online comments under investigation.
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EMS Topics
Those ghouls are at it again. TV stations turn down Colorado sheriff's request not to show burned or burning homes.
Who elected the news media to be in charge of what we see? Isn't that what sheriffs are for?
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EMS Topics
UPDATE: Bel Air, MD chief suspends, demotes & recommends dismissal in Facebook burger shakedown. So far, a textbook example on how to handle bad news. Read department statement.
Chief Eddie Harris seems to realize that bad news does not get any better with age and has taken actions…
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